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pitneybowes.com Reviews

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Join 7,171+ users reviewing Pitney Bowes Ltd (UK & ROI). Read verified ratings and real customer experiences on pitneybowes.com before you order.

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4.7 / 5

Average user rating

7171

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for pitneybowes.com.

Score

4.7

out of 5

Excellent

7.2K Reviews

5

81%

4

7%

3

1%

2

1%

1

10%

Brands may not incentivize or pay to hide reviews.

pitneybowes.com Reviews

Read real experiences from customers of pitneybowes.com.

Brands may not incentivize or pay to hide reviews.

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U

Unison NY

April 10, 2026

Great service

As always Graham, our engineer, was very helpful and got the issue fixed. Communication and speed of service were great.

D

Darren

April 10, 2026

Matt Lake

Matt Lake as always is very efficient in getting out to us when an issue is raised and if he cant sort the situation there and then, is always ensuring that parts are ordered and he is back out with us at the earliest moment to sort our issue.

S

Sam

April 9, 2026

Graham Milburn

Graham always goes over & above when dealing with any issues we might have. He thoroughly tests our equipment to make sure we are up & running before leaving. His response time is excellent & is always available for any queriers we may have. He is always friendly polite & professional at all times. He is a credit to Pitney Bowes.

A

Anita

April 9, 2026

Graham was really helpful today

Graham was really helpful today. he showed me how to use a couple of the icons on the screen which was really helpful

D

Debbie Fairweather

April 9, 2026

Engineer (Steven Simpson) arrived…

Engineer (Steven Simpson) arrived promptly, discovered a few issues with enveloper. After fitting new rollers etc, issues were resolved

J

John Murray

April 9, 2026

AS ALWAYS 1ST CLASS SERVICE STEVE WAS…

AS ALWAYS 1ST CLASS SERVICE STEVE WAS HERE FIRST THING NEXT MORNING AND GOT THE PROBLEM FIXED

C

Caroline

April 9, 2026

Easy to find someone to come out to the…

Easy to find someone to come out to the machine. Good communication from all parties including Neil Newson.

J

JohnsonK

April 9, 2026

Excellent service

Very calm and patient, talked through installation and all went well

M

Michelle from WBS

April 8, 2026

Thank you again Kevin Murphy for all your hard work

we have been having some trouble with our franking machine for a little while, so we contacted our engineer Kevin Murphy. Our machine is one of the old models and can be very temperamental at times. Kevin has always been so good, and helpful, and a total Wizz at fixing it. This time it was quite the challenge for him, true to form Keven had the machine taken apart, it took a little time, and a very needed clean, but once Kevin had put it all back together it was up and running perfectly, Kevin is always so reliable and he really knows his machines. Thank you Kevin 😁👍

C

CHRIS Amoroso

April 8, 2026

Rob O'Shea was extremely helpful

Rob O'Shea was extremely helpful, polite and friendly, ensuring issues were solved to resolution efficiently. Excellent Service

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