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4.5 / 5

Average user rating

4033

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for plumguide.com.

Score

4.5

out of 5

Excellent

4.0K Reviews

5

82%

4

6%

3

1%

2

2%

1

9%

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plumguide.com Reviews

Read real experiences from customers of plumguide.com.

Brands may not incentivize or pay to hide reviews.

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R

Ronnie Varadi

April 10, 2026

Plum Guide is wonderful to work with

Plum Guide is wonderful to work with. Questions are answered in a timely fashion, they help you find the right property for your needs. Was very happy working with them.

T

THOMAS

April 9, 2026

We had an absolutely wonderful at The Venetian Palace in Venice

We had an absolutely wonderful stay. The Palazzo is very large and very beautiful and in perfect condition with huge Murano glass chandeliers, amazing ceilings and floors, lovely bedrooms and baths, and an excellent kitchen.

C

Christine James

April 9, 2026

Plum Guide is a company I absolutely trust. It was a high‑quality experience from start to finish.

As someone organising accommodation from Australia, I’m usually very cautious when it comes to booking properties overseas — it can often feel stressful when you’re unsure who’s really on the other end. Plum Guide completely changed that experience.I was exploring their Copenhagen collection and was thrilled by the quality of the properties. Just as impressive was the customer service. Nicole looked after me through the entire process, and it made such a difference to be supported by the same person from start to finish. Her communication was prompt, clear, and very friendly, I always felt informed and supported.Pricing, terms, and conditions are fair and were laid out clearly with no ambiguity.Plum Guide is a company I absolutely trust. It was a high‑quality experience from start to finish.

K

Kathleen

April 8, 2026

Amazing Views of La Concha Bay

The apartment was in an exquisite location with amazing views. It was well appointed and very clean. When I had questions or needed help with anything, the property managers were very responsive and helpful.

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Taylor McWethy

April 7, 2026

Excellent and proper London stay

So comfortable, felt like it was our own home, a lovely area, walkable to shops, restaurants, neighboring areas and tube stops. Comfortable beds and accommodations. Loved the decor, very much like our own home. Would stay here again, no question.

L

Luna Loves Travel

April 6, 2026

Luxury at it's best!

Plum Guide are a fantastic team of specialists that know how to find the perfect getaway. The friendliest of people, extremely helpful.

C

CJ Rayner

April 6, 2026

I want to give 5 stars but…

I want to give 5 stars but unfortunately our experts not perfect as the accommodation we had picked and paid for somehow became double booked and we lost our apartment with less than a week’s notice before our arrival.I do give 5 stars for the way the issue was handled with great professionalism and sympathy.

S

Susan Mallett

March 31, 2026

I have had excellent help through the…

I have had excellent help through the experience from the Plum Guide team . I have been given advice. They helped with a potential scam on Whats App too

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No

March 31, 2026

Very good experience

Very good experience and lots of information given both at outset plus when answering questions

E

Elisabeth Whitman

March 31, 2026

Good communication throughout.

Good communication throughout.

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