pods.com Reviews
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Join 11,683+ users reviewing PODS Moving & Storage. Read verified ratings and real customer experiences on pods.com before you order.
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4.3 / 5
Average user rating
11683
Total reviews
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pods.com Reviews
Read real experiences from customers of pods.com.
Brands may not incentivize or pay to hide reviews.
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Maria
April 10, 2026
Entire process was very convenient
Entire process was very convenient. Cost was reasonable for move from CA to AZ. Able to easily schedule drop-off, transit, and pick up. Received timely notifications of delivery and pick-ups. Drivers were very friendly and courteous and delivered PODS as requested.
KG in Maine
April 10, 2026
Thank you PODs people!
This was so simple and worked perfectly. It was easy to schedule and reschedule and make adjustments to the size of the Pod (several times). The on-line system was easy to use. Later, my phone calls were answered by expert support folks who were able to help me make decisions and streamline my plans. The on-line info reels are excellent. I received no harassing calls or emails from Pods or other moving companies incessantly pelting me with better offers (as had happened when I inquire with a moving company before reaching out to the Pod people.) Everyone I had contact with at Pods was competent - all were friendly, and communication was simple and precise. I highly recommend using Pods to move. It was like going back in time. Systems that worked, smart friendly people I could reach directly by phone. Pods customer service was a salve for my moving-weary soul - Amazing. Maryland to Maine 2026
Connie
April 10, 2026
PODS is so easy...I've used them twice…
PODS is so easy...I've used them twice now with no issues. They need very little lead time. Their website is user friendly. Their drivers are very helpful and accomodating.
Gregory Bruchs
April 9, 2026
Clean organized pods and nice…
Clean organized pods and nice knowledgeable drivers
Tracey Jones
April 9, 2026
Great storage when renovating 5he house.
Great storage when renovating 5he house.
Lynn
April 9, 2026
Everything pods did was great
Everything pods did was great. Only part of the experience that was less than great. Was the local contractor that Pack and Load Services sent to load our POD. Pack and Load Services is a company that PODS recommends. They sent a two-man crew that was understaffed and had already done a job that day. They were three hours late and exhausted before they even started our job. Other than that, my experience with using PODS was very good.
Jennifer
April 9, 2026
Firm and Frustrated
PODS caused major issues with my move. I scheduled delivery and pickup several times over the phone, only to find out later that nothing had been entered into their system. No one notified me, and I only discovered the problem when I checked online and saw no dates listed. This mistake threw off my entire moving timeline and left me waiting much longer for my belongings. Very unprofessional and unacceptable.
Nancy
April 9, 2026
Very respectful and responsible service…
Very respectful and responsible service I had thank you.
Lisa
April 9, 2026
Very helpful and understood the task.
Very helpful and understood the task.
Daniel
April 9, 2026
Choosing pods was one of the worst…
Choosing pods was one of the worst decisions I’ve ever made. When we first decided to go with pods we were told the complete opposite of pricing over the phone then what the invoice stated. This company will not care or honor any pricing told verbally or documented. They will charge you hidden fees and upcharge your bill by over 150 dollars because they know that they have your stuff and that you can’t do much about it. We finally received our pod and now know to stay away from this company going forward.
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