powtoon.com Reviews
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4.0 / 5
Average user rating
1672
Total reviews
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powtoon.com Reviews
Read real experiences from customers of powtoon.com.
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Ted Tedmon
April 3, 2026
Great job!
Joy was able to resolve my issue so quickly that I was able to create my video in time to show my class!Thanks Powtoon team!
Q A
March 19, 2026
Vastly inferior to Vyond
Vastly inferior to Vyond. Limited characters, limited actions, clunky interface, limited backgrounds, props and scenes. Just terrible. And they won't help you unless you email using the email account registered. We have two company accounts, one being used by the video developer and the other by myself. The accounts are set up under the other two developers in the team who don't make videos. They won't even answer questions about the site crashing when you resize assets or adjust text placement.
Heidi Lewis
March 15, 2026
It wasn't easy at all to create…
It wasn't easy at all to create content. It was confusing. As an RN and a Hospital Educator, I really did not have the amount of time required to learn how to navigate the system. It seemed a little confusing as to what was available with my subscription and what I would have to pay extra for. In a nutshell, it needs to be more user friendly. Keep in mind, there is still a large population in the workforce who did not have computers when they were growing up and going to school
Patti Palmer
February 25, 2026
Joan was quick and efficient and so…
Joan was quick and efficient and so polite
anoynamous
February 10, 2026
5 stars
the customer service was top quality
Raluca
January 12, 2026
Keep up the excellent work!
I want to commend the customer support team for their quick and proactive approach in resolving our issue. What truly stands out and I highly appreciate — and haven't seen often in the market — is the consistent follow-up from both the support and success teams, checking in to ensure everything is functioning properly. I truly value the proactivity and the rapid response times of your teams. Keep up the excellent work!
ransg
January 6, 2026
Sign up for 1 year
Sign up for 1 year, the templates are limited and the API integration was not idea, my video always have distorted. I also email to their support for weeks they didnt response to me on my credit as I am on a Pro Plan. This software is too expensive to use and very limited templates.
Neil
January 3, 2026
Leaving Powtoon as I retire.
The quick response and individualized response gave me confidence and developed a strong sense of trust.
Sue
December 7, 2025
This company is positively evil
This company is positively evil. We didn't use the yearly subscription and cancelled it. Not according to them. But when it renewed for the year, on the same day, we cancelled again. NO NOTICES, which is required by law. Anyone else want to join a class action suit against this greedy, ruthless company that should spend time on making a better product than trying to collect fees THEY DON'T EARN.
Rachael Droogh
November 14, 2025
Very responsive team!
Very responsive team!
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