publicgoods.com Reviews
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4.3 / 5
Average user rating
677
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for publicgoods.com.
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publicgoods.com Reviews
Read real experiences from customers of publicgoods.com.
Brands may not incentivize or pay to hide reviews.
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Juliette Ayana
April 9, 2026
Absolutely HORRENDOUS "customer…
Absolutely HORRENDOUS "customer service". They are horrific. Please do not purchase anything from here. If you do not receive your order they will gaslight you and refuse to help you. This is one of the worst companies. I believe the 5 star reviews are not real.
DM Yan
April 9, 2026
Margot & Public Goods truly shined
Margot, the customer support rep and her company truly exemplifies what “Customer Service” means, rather than the typical “Customer No Service “ that the general public often found themselves having to put up with.
James Dail
April 8, 2026
Great
Fast nd great
Chels
April 1, 2026
I bought the 3pack of cleaners
I bought the 3pack of cleaners. Surface, bathroom, and glass. I used them same day they arrived. Absolutely love them! They clean so well, non toxic, and I am obsessed!! I hate using cleaners you buy from the stores with all the toxins in them. I am so blessed to have found public goods.
Sherika Nelson
March 30, 2026
I would definitely buy if it was cheaper for Canadians
I would definitely buy if it was more affordable in Canada, I made a mistake with my purchase and they helped me cancel it since it was in US dollars. Great brand and I love what they’re doing.
Akilah
March 27, 2026
I appreciate Public Goods for…
I appreciate Public Goods for supporting me with my "lost" package. They immediately replaced the items in stock and re-funded me for the ones that weren't. Margot was the support person and really was really helpful and nice!
Ha
March 26, 2026
Quick and easy
Quick and easy
Syd
March 23, 2026
Damaged product.
Problem handled quickly and efficiently.
Kamilah Weems
March 18, 2026
Fraudulent Cancellation Process
I canceled my membership in January and even emailed them to confirm it was canceled. I received an email back saying that yes, it was canceled. On March 18th I received an email and credit card charge renewing my membership. This company has no way to call them and you're forced to send an email or text and then wait "1-2 days for a response because they're so busy". I would never do business with them again!
Amanda Easley
March 16, 2026
Responsive
Actioned against my request in a timely manner.
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