purpleleafshop.com Reviews
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Join 660+ users reviewing PURPLE LEAF. Read verified ratings and real customer experiences on purpleleafshop.com before you order.
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4.6 / 5
Average user rating
660
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for purpleleafshop.com.
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purpleleafshop.com Reviews
Read real experiences from customers of purpleleafshop.com.
Brands may not incentivize or pay to hide reviews.
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Alyssa Arora
April 9, 2026
The best customer service I have ever…
The best customer service I have ever received. More companies should take note! And this was just for a replacement bolt for an umbrella!
Travis Lawson
April 8, 2026
Great!
Great!1 of 6 boxes in my order didn't arrive as scheduled. A replacement was shipped out the next day. The Purple Leaf team kept me informed of my order shipping status throughout the process.Assembly was easy, all parts fit great.
Christa
April 8, 2026
Pretty good
Pretty good. Looks beautiful. The screens are easy to tear and the fasteners rust quickly but holds up to strong winds and perfect for about 10 people to comfortably relax with out many bugs. Suggest anchoring all rails and securing mesh at top with something like glue
Aury Velazquez
April 7, 2026
I just finished installing it and it…
I just finished installing it and it looks awesome! I just want to say that the installation instructions are one of the best I've seen regarding a gazebo.
Michael Moehlmann
April 6, 2026
This product is well engineered and…
This product is well engineered and went together well. It was packaged very well to avoid shipping damage. Every part is labeled with a sticker and the instructions are clear when you learn how the diagrams show you what to do. Not a lot of words but once you understand the pictures and coding it went together well. I asked two questions to Purple Leaf and they responded quickly. The questions were: what box are the instructions in (box 3) and what size masonry bit to use on the concrete anchors (10mm). Very pleased!
DK
April 6, 2026
Replacement parts
I have two Purple Leaf umbrellas and one got damaged in the wind.I communicated with Customer Service to identify and receive a quote for the parts.The communication with Customer Service was professional and response time was excellent. One part was missing some hardware when I received it but the missing items were immediately sent via FedEx.I would recommend Purple Leaf umbrellas for their quality but also point out that their Customer Service group is top tier!
Rhonda Cho
April 6, 2026
i purchase 3 umbrellas which were well…
i purchase 3 umbrellas which were well built and beautiful...during a violent storm about 6 months ago two of them suffered broken arms...totally my fault! for not closing them beforehand.i kinda fixed one of them myself but the other are weren't fixable without new parts. purple leaf sent me replacement parts for free when i should have paid for them.they are great!!!
K&J
April 6, 2026
Umbrella Canopy Replacement
Ordered a replacement canopy for what I thought was a 9' square cantilever umbrella. Customer Service contacted me to ensure it was the right replacement. After several measurements and pictures, it turns out I had ordered the wrong canopy. Good thing they double-checked! Excellent customer service - and patient.
Debbie Olsowsky
April 6, 2026
customer service
customer service
AnnDee Bennett
April 6, 2026
They delivered fast and product was…
They delivered fast and product was great. We ordered 12 stools. They even checked with us before shipping because we had ordered so many and different sizes. I appreciate them checking with us to make sure we didn't order in error. Would buy from them again.
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