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pyramydair.com Reviews

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Join 1,032+ users reviewing Pyramyd AIR. Read verified ratings and real customer experiences on pyramydair.com before you order.

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4.3 / 5

Average user rating

1032

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for pyramydair.com.

Score

4.3

out of 5

Great

1.0K Reviews

5

75%

4

8%

3

5%

2

3%

1

9%

Brands may not incentivize or pay to hide reviews.

pyramydair.com Reviews

Read real experiences from customers of pyramydair.com.

Brands may not incentivize or pay to hide reviews.

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D

Daniel Bourke

April 9, 2026

Greg W/Pyramid Air

Greg W. has made my new hobby the best.

R

Robert

April 6, 2026

Super satisfied pepe

Delivery was fast. The product is awesome. I've ordered a few times over the last month or 2 in 100% satisfiedIn the woods of someone that's from new england wicked awesome

M

Mark Davis

April 6, 2026

I buy pellets from Pyramyd several…

I buy pellets from Pyramyd several times a year. Pyramyd always ships pellets packed well and has a great selection of premium pellets in stock. You might find them cheaper on Amazon, but when they arrive with dented tins and bent skirts, your savings disappears.

J

Jim Clark

March 28, 2026

Say one thing do another

Made an order change 5 mins after placing the order. Pyramid states no-problem for order changes within 30 mins of ordering. They lied, claimed they are helpless to prevent the system from ripping me off for an additional shipping charge. Lied about UPS picking up the order, "Oh, it's too late" when UPS shows it not picked up. Cancelled it all, now a former repeat cutomer.

K

Kenneth

March 28, 2026

Received product soon after ordering.

Received product soon after ordering.

J

John

March 26, 2026

Rhonda and Greg are Great

Your people make for a good experience. Rhonda and Greg are great. One constructive comment - I responded to your Orders @ Pyramydair.com with a request but never received a response.

G

GERARD LASALLE

March 23, 2026

Problem w order and crappy, rude customer service

Problem w FX DRS Tactical. Worked initially, but second magazine stuck. Only way to close bolt was with pressure, then didn't work after that. After sending gun back for repair (without the magazines) Pyramid said it worked fine (after removing stuck pellets in barrel) & that it was "customer error" which voided warranty. Returned rifle had same issues. I checked the magazines and discovered that one of the two PyramidAir had sent was a .22 cal instead of .25 cal. This caused the problem in the first place. PyramidAir customer service is rude and will not accept responsibility for their error. Buyer Beware!!!!

B

Brian

March 17, 2026

Shady advertising

I have received emails stating there was a 12% off code. When I got to the site......it states an 11% discount and the code is different. This seems shady. Plus.......I realize that it says some restrictions apply, but no matter what I put in my cart, it said that the code does not apply. You missed out on the sale of a $600 scope because of this. Why do you show 2 different discount codes, and why is there 2 different percentage discounts, and why do none of them work?

S

Sleepy Hollow Custom signs

March 17, 2026

Returning customer and a new Reximex Throne Gen 2 owner

As always, great products and super fast shipping. I will continue to purchase airguns from Pyramid Air..

R

Ross

March 9, 2026

Excellent all around

Excellent all around. While I have your attention I didn’t receive a scope stop and screws for the dovetail rails. Can you give me a contact for this. Thanks again for good customer serviceRoss

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