qdstores.co.uk Reviews
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3.0 / 5
Average user rating
295
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for qdstores.co.uk.
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qdstores.co.uk Reviews
Read real experiences from customers of qdstores.co.uk.
Brands may not incentivize or pay to hide reviews.
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Shaun Crawford
February 4, 2026
I am very impressed with the customer…
I am very impressed with the customer service,the store has a vast range of quality home goods,great selection of sweets,electrical appliances and much more.All the shop assistants are very helpful and also happy to go that extra mile to please us all.The shop assistants that helped me was more than helpful. Well done Marina. QD Saffron Walden
Jeanette Saddington
December 16, 2025
Bought a Christmas light from the…Melton Mowbray store
Bought a Christmas light from the Melton store it was the last one on display and wonderful staff Caroline and Tony went to great lengths dismantling shelves and untangling wires to get it down for me .Excellent service . Thankyou .
Claire
November 22, 2025
Great products
Great products, Lots of great products for entertaining the grandchildren.The staff very helpful and friendly.
Philip Powell
September 5, 2025
A very satisfied customer
I purchased items online and needed assistance with my order. I was greeted on the phone by a charming young man by the name of Dreyer, who spent a lot of time guiding through the process. He is very knowledgeable and patient and goes the extra mile to help. He is a credit to the QD group and an excellent ambassador. He should be acknowledged by his superiors. A very satisfied client Philip Powell
Shabs Rafiq
August 15, 2025
Had a small issue
Had a small issue, but the customer service team were really helpful and resolved it quickly. Bella was especially kind and professional. Really appreciate the support – thank you!
Tabbs
August 13, 2025
Wow what brilliant customer service…
Wow what brilliant customer service when I contacted QD stores main office.I purchased a metal archway end of 2024 in the sale and simply put it in my gardening cupboard and forgot about it,I got it out to put up in summer 2025 only to find it was missing instruction sheet and all the screws, so I contacted head office just to ask what size screws were needed as packaging didnt show anything related and their lovely advisor arranged with my local QD store for me to collect a print out of the instructions plus replacement screws from them.That is 5 star customer service . I'm very grateful for their assistance .
Carly Watch
July 22, 2025
i want to say thank you to bella for…
i want to say thank you to bella for helping me with the qd regeristing my qd card thank you carly
Susan McKenzie
July 11, 2025
Excellent Customer Service
I purchased a garden ornament windmill online as a present for my Mum, on opening this the windmill was unfortunately damaged.Having called customer service was advised to send an email with pictures which I did.The email was sent late Friday but by the Monday had a response from Bella apologising for this and as I’d requested a replacement confirmed that another windmill would be sent to me if in stock.Received another windmill but this time the solar lights were not fully working, once again sent an email and a picture of the item and received another response from Bella to confirm that a new item would be sent to me.As it had been a week since Bella’s email and I’d not heard from the courier I dropped Bella another email, once again she come back to me with a response to advised when the item had been shipped.Item has now been received and third time lucky the item is perfect.I work in customer service and would like Bella to be recognised for how efficient she has been with getting back to me and finally resolving the issue.Thank you Bella for all your help with this my Mum is now over the moon with her item and this is down to you and your communication.
Donna Revell
June 23, 2025
Amazing customer service two days in a…
Amazing customer service two days in a row. The team went out of their way to help us with purchasing numerous plant pots, plants and compost. One young lady even pushed my trolley for me. Thank you
David Stacey
June 6, 2025
Family gift
This purchase was a gift for my aunt, it was delivered within a few days it was well packed and the family are very happy with the gift I was informed by the delivery company when they expected to arrive so I could let my aunt know all went well I would buy again from this seller.
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