quadlockcase.com Reviews
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Join 11,733+ users reviewing Quad Lock. Read verified ratings and real customer experiences on quadlockcase.com before you order.
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3.9 / 5
Average user rating
11733
Total reviews
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quadlockcase.com Reviews
Read real experiences from customers of quadlockcase.com.
Brands may not incentivize or pay to hide reviews.
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Mike
April 12, 2026
Shipping is a mess
I was in search for a product like this my bike. And, decided to order directly through the company instead of Amazon because I had additional options to customize. I’d love to review this product, but it’s been 2 weeks and it hasn’t arrived. I follow the link to track and watched it get close to me, in Oklahoma, and then the next tracking is back to New Jersey. It’s 2026. There are so many professional and fast shipping options. This is ridiculous. I have reached out to the company and they said they would get back to me. If you want this product, don’t order from the website. Find it on a site that understands how to ship. I’ll follow up with a review of the product if I ever get it.
Steven Fleetham
April 12, 2026
After using a quadlock on my motorbike…
After using a quadlock on my motorbike for many years I thought it was about time to upgrade my car to the same efficient phone mount
JOHN APPLE
April 11, 2026
Absolutely infuriating support…
Absolutely infuriating support experience, every step is meant to discourage you from talking with a real person.You are also discouraged from leaving any reviews, literally no way to do it unless you have been "chosen" by email.Bought a gopro mount accessory for the outfront mount pro, but apparently its not compatible even though i bought less than a year ago. No warning on the product page that the product has been redesigned and is incompatible. Old gopro mount can no longer be bought, so only option is to pay another 60 euros to buy the new mount.
Doug Sier
April 10, 2026
Long-Time Customer, But Extremely Disappointed
Long-Time Customer, But Extremely Disappointed with Recent ExperienceI've been a loyal Quad Lock customer for years and own many of their products. I've always been satisfied with the quality until now. I'm extremely disappointed with the recent experience and how I was treated as a returning customer.I ordered the MAG Water Bottle, and at the time of purchase, the website showed no indication it was on backorder or out of stock—no warning, no alert, nothing. After placing my order, I received no communication at all about any delay. When I tried to track my delivery days later, the order hadn't even been shipped. I had to chase them first.Only then did I get a dismissive apology and was told "will make sure it's on its way." After five more days with no update, I had to chase them again. Only on the second chase and after multiple online chats as not being able to speak to anyone on a phone did I finally receive a proper response explaining there were "conflicting internal stock records" that prevented proper notification. This is unacceptable. I felt fobbed off from the start with a hollow apology and empty promise.For a company I've trusted for years, this was poor service. The lack of transparency, the delayed communication, and having to chase twice for basic updates is frustrating. I ended up buying the same product from Amazon where stock was clearly shown and delivery was estimated at 6–7 days.Quad Lock has let me down badly. I hope management reviews how stock is displayed, how backorders are communicated, and how they treat loyal customers. Until things improve, I'll be thinking twice before ordering again.
Nigel Ralphson
April 9, 2026
Quadlock products are the gold standard…
Quadlock products are the gold standard but on the rare occasion there is an issue they resolve it immediately and with no fuss. As a customer I want a top quality product and top quality customer service. Quadlock provides the very best of both. Thank you.
Sudeep Mohan
April 9, 2026
S26 Ultra, great case but can't say the same for the screen protector
Been a fan of Quadlock for quite a while now. Have used the cases and mounts for over 5 years over 3 generations of Samsung phones and never got disappointed until the last order. Got a case and a screen protector for the latest S26 Ultra. The case works beautifully but the screen protector, not so much. The size of the protector is quite a bit smaller than the screen itself and it leaves a bit over a mm gap all the way around. It was quite difficult to center it properly. The biometric features also did not work well when I had the protector on. So had to take it off. Hence the 3 star review.
- Nuno Rocha
April 8, 2026
Cases and mount for motorcycle
I bought one more case for a samsgun s24+I already bought for a diferent mobile phone in the past, and the motorcycle mount with wireless charging and vibration dampner All are great. Great quality, easy to use and allows me to charge my mobile phone everytime i need itIts also great that even not recent models still have cases available. Will buy again, everytime i change mobile phone
Tim B.
April 8, 2026
New case lov it!
I purchased a new phone an S26. Samsung needed a case. And since I have the quadlock phone mount on my motorcycle, I purchased the vibration dampener and the cell phone case, love them both the case. It has been improved with a little texture to keep it from slipping, out of your hand much improved from the last one. Also, magnetized, the vibration dampener works very well. Gotta protect your new phone.Shipping was very fast. Got it. Within a week and have no complaints. I would recommend if you want a secure mount for your phone go quad lock you won't be disappointed.
Richard
April 7, 2026
Very secure mount for cycling. Top notch.
My experience is with mounting an iphone on my bicycle. Couldn't be more pleased. Phone is absolutely secure. First purchase was after I crashed and my phone slid out of my pocket to the middle of the street. I've purchased additional mounts for additional bikes and new cases when my phone has changed. Product is great. It's secure and I can use it while riding.
Wayne
April 7, 2026
Quadlock
I bought a Quadlock, vibration damper, security screws lid, phone case etc. last year.Excelllent product and service, highly recommended!
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