raise.com Reviews
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Join 931+ users reviewing GCX. Read verified ratings and real customer experiences on raise.com before you order.
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1.7 / 5
Average user rating
931
Total reviews
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raise.com Reviews
Read real experiences from customers of raise.com.
Brands may not incentivize or pay to hide reviews.
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Cameron A
April 8, 2026
Unable to withdraw funds
I sold several gift cards and I need to withdraw the balance in my GCX account. I have added my bank account info multiple times over the past few days and the account in not being added. GCX has not been responsive to emails.
Ryan
March 31, 2026
Thank you for literally saving me $1000's.
Have been using GCX religously last few years. Don't always have the highest % off coupons, but they have a strong variety and great customer service if any mistakes.Thank you for literally saving me $1000's.-Ryan
Mike Law
March 26, 2026
cant login to access any bought gift…
cant login to access any bought gift cards
Gareth d e Phillips
March 23, 2026
95% of the times i have no issues but…
95% of the times i have no issues but when i do its a nightmare. they ask for absurd documentation, have horrible almost bot like responses and do everything they can to delay refunding an invalid card
Marcos Andre
March 17, 2026
I've been using them for a couple of…
I've been using them for a couple of years without issues, but recently my orders stopped going through. Payments aren't charged, nothing is processed, and nothing is received. There's no explanation, messages, or notification, which makes the situation frustrating and confusing. At my age, I focus on what actually works. I've tried different platforms, and #century 100 is one that has paid me.
KJ
March 15, 2026
Account deactivated, reactivated after TP complaint
I've used this site for years without issues. Then, out of the blue, I can no longer log in. The account is deactivated. No reason given. No email to explain. Customer service is a chatbot that does nothing. GCX stole about $200-$300 worth of cards that I still have in the account, which I can no longer access.Update 3/18/2026: GCX reached out to me and reactivated the account. Thanks.
George Jochum
March 6, 2026
Aditional information you may not like
Usually buying or selling with GCX goes OK, but when things go wrong, the go really bad. I had a card Starbucks card refused that was used online in the same area where GCS, then Raise, happens to be. Twice now I have been debited for selling a card that the buyer used at least partially. According to GCX, they credited the buyer and then charged me for the full value, and now also another $5 penalty. The buyer was either a scam or incompetent, but I am the loser here. Dealing with GCX is not worth the risk. They will not get a third opportunity to screw me again. Today, I got the message that my account has been deactivated, which means I also will not get paid for a different card I sold through them. Good riddens!You should also know that GCX is not a Better Business Bureau member although they have lots of compaints on that site.What GCX did not tell you and I did not know at the time in their reply is that GCX credited my account, but also charged my credit card an additional $20.30. This effectively canceled the credit on their site. I will let you judge for yourselves if you think this behavior is the kind you would expect from an honest company. I disputed the charge with Citibank and now GCX is asking me to cancel the dispute before I can withdraw funds from a different sale that was supposed to be available on March 20.
Mike A
February 17, 2026
Not Worth the Risk
I almost never leave negative reviews, but this is extremely disappointing.I bought $500 in gift cards (8 total); two of them totaling $100 did not work at all. I contacted GCX and provided the documentation they requested, including vendor verification that the cards were redeemed by a different user who happened to have my same (common) first name. After many emails back and forth and significant effort on my end, they denied the refund and implied I redeemed the cards. Very frustrating.I tried resolving this directly and in good faith, but at this point I'm going to dispute GCX's charge on my Visa. I have used Raise (now GCX) for years, but based on this experience, I will never use them again. The discount is simply not worth the risk.
Laura Martin
February 14, 2026
Gift card were used by the time I got…
Gift card were used by the time I got around to trying to spend. They only gave a 90-day guarantee and basically said I was SOL. Terrible and no help. Not worth it. Only use #Qu𝘰rent'sevens.
Matthew Ott
February 9, 2026
FYI do not use this company
FYI do not use this company. Their CEO and founder went out and got a nice loan to found a crypto to giftcard exchanging system. Needless to say, it isn't going well. While the system is not implemented yet it has obviously effected their main business and customer service. For those of you that feel scammed, myself included, I encourage you to file a complaint with your state attorney generals office. Its usually fairly easy to do online and is more than likely the only way you are going to get resolution. Edit: reasons I am closing my raise account. 1. No customer support by phone. 2. I get a faster response to complaints on trust pilot 3. Constant blocking of my account for no explainable reason. 4. 5 dollar inactivity fee 5. Your TOS say you offer a convenient service. It is anything but convenient. 6. No where on your site do you recommend using a gift card within 90 days of purchase. 7. I asked for the address for legal correspondence and I haven't received a reply. 8. Your email for legal issues is legal at raiseCom. Your service is so bad I had to waste my time writing this and forwarding it to my Attorney General. 10. You can look up my name for my issues. Don't ask me again. Im done with talking. My State AG will do it for me. Thank you.
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