royalbathrooms.co.uk Reviews
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4.5 / 5
Average user rating
1360
Total reviews
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royalbathrooms.co.uk Reviews
Read real experiences from customers of royalbathrooms.co.uk.
Brands may not incentivize or pay to hide reviews.
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Angelina Wood
April 12, 2026
Fast delivery item fab haven had it…
Fast delivery item fab haven had it fitted yet
Hammers Hamilton
April 12, 2026
if i could give Royal Bathrooms zero…
if i could give Royal Bathrooms zero stars i would, i paid for next day delivery last week and still haven’t got my package which was crucial to finish my bathroom project on time.this has been an absolute joke from start to finish. what’s the point in offering next day delivery if you clearly have no ability to actually fulfil it? i’ve been left completely in the dark with no meaningful updates, no accountability, and no sense that anyone at this company has even the slightest idea of what they’re doing.trying to get information has been equally frustrating — customer service is not only unresponsive at times but when you do get through, they are rude and argumentative. i was constantly interrupted, spoken over, and met with a dismissive attitude instead of any genuine attempt to help. there was zero accountability taken and absolutely no effort to offer a solution or even acknowledge the inconvenience caused.to make matters worse, their courier, DHL, are the worst delivery service i have ever encountered. their app is completely useless, has stale, meaningless status updates that don’t reflect reality. there is no flexibility, no customer service or attempt to redeliver, and unbelievably, at times they don’t even seem to recognise their own tracking number. it’s honestly baffling how such a broken system is still in operation.it feels like once they’ve taken your money, they couldn’t care less about what happens next.because of this delay, my entire project has been thrown off schedule, costing me time, money, and unnecessary stress. all of which could have been avoided if Royal Bathrooms were even remotely competent.honestly, i would strongly advise anyone considering ordering from them to think twice. if you value reliability, communication, or basic professionalism, look elsewhere — this company fails on all fronts.
John
April 11, 2026
Excellent fast service and actually…
Excellent fast service and actually delivered ahead of schedule. Our plumber will be installing these good quality showers screens and door soon. Thank you for such good service.
Colleen
April 11, 2026
Would Recommend
Wonderful selection of products, excellent value, good communication and super quick delivery.
DAVID ROBERT LOWE
April 11, 2026
Very well organised
Very well organised, packed well followed the delivery on map so i had a good idea how long he take,driver well mannered and helpfull
Marcin Kitlinski
April 11, 2026
Excellent service
Excellent service, super fast delivery, high standard of the product, overall 10 out of 5! I'll be back for more. For some reason I can't give you 5:5, the website didn't allow it...Thank you
Rachel Arnott
April 11, 2026
Excellent online shopping experience
Great variety of products and super quick delivery. Very pleased.
Robert Ashcroft
April 10, 2026
excellent with everything
great service, they keep you updated, good quality goods, excellent help from delivery driver. 1st class service, highly recommended
Cristian Biffi
April 10, 2026
I had a great experience with my bathroom vanity order
I had a great experience with my bathroom vanity order. The customer service team was quick to respond from the very beginning, and months later, when I had an issue with the basin, they were just as attentive. They offered solutions right away and replaced the basin without any hassle. I genuinely felt listened to and understood — something that’s rare with online orders these days. Highly recommend.
Jo
April 10, 2026
Great products and service
Great products and service, dealt with an issue we had very quickly and professionally.
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