rushmypassport.com Reviews
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3.6 / 5
Average user rating
13257
Total reviews
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rushmypassport.com Reviews
Read real experiences from customers of rushmypassport.com.
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Aaron
April 12, 2026
RushMyPassport is a Scam
Seeing on the FedEx website that FedEx offered expedited passport and mistakenly believing that FedEx was a reputable company, even if subpar relative to UPS, I decided to pay FedEx $220 to handle and expedite my passport renewal for me. FedEx then linked me to the GovWorks website, where I entered my personal and credit card information and was charged $220. Upon taking my payment, GovWorks simply linked me to the public travel.state.gov website to submit my application. In effect, FedEx, and GovWorks, simply charged me $220 to provide me the link to travel.state.gov with no other service whatsoever.
Marc Allgood
April 11, 2026
The Rush My Passport process was simple, fast, and easy.
The Rush My Passport process was simple, fast, and easy. From start to finish they exceeded my expectations in turn around time and I was able to get my passport and passport card update so I could then renew my Global Entry in record time. Thanks for your help!!!!
Michael
April 9, 2026
"Rush My Passport" Commits Fraud
"Rush My Passport" commits fraud by implying they provide a FULL passport application service for their fee of $119. However, all they do is first collect the fee, then ask a few basic questions, then proceed to fill out the U.S. government Form DS-11 for you. Strongly implied is the subsequent expedited ID check at a local FedEx office. However, I showed up at my local FedEx office where they stated that they do not do that. FedEx then referred me to my local library to complete the required ID check, but when I arrived there, I was told that I would have to set up an appointment online and would have to pay all the standard fees to do that. But all their appointments were fully booked up for the foreseeable future, and both library workers remarked that "FedEx does this all the time." You have to set up a remote appointment and then go to the regular government designated ID service and pay their additional fees of $225 to the U.S. State Department plus the $35 fee to the ID facility. That $119 fee you paid to FedEx (which was actually to "Rush My Passport") does absolutely NOTHING except copying your answers to basic questions onto an easily understandable government form which asks the same basic questions. One definition of fraud is "an intentional deception to gain monetary compensation," which exactly describes the process I went through. A subsequent review of online "passport complaints" shows that "Rush My Passport" has been implicated by news organizations as committing deceptive advertisements and may have lost their previous AAA endorsement due to at least one public report. If you fall for this, do what I did: Fill out the government fraud report on IC3.GOV, contact a lawyer, and send reports of your experience to all the social media outlets you can find as well as to all the major news organizations.
leslie wallace
April 8, 2026
I am very thankful for this service
I am very thankful for this service. The support team was outstanding, allowing me to finish the process in enough time prior to getting underway for deployment. Jasmine Marshall and Monise Cidoine took care of me - they’re truly committed to the job displaying exceptional support and expertise in the field.
Lizette S.
April 7, 2026
Easy process that kept me informed
Easy process that kept me informed. I liked the tracking mechanism that was emailed to me as well. With so many competing priorities, using AAA for these services made it so much easier for me in not having to worry whether my process was correct or not. Nothing got kicked back from the application and I got both my passport booklet and passport card.
Jamie Williams
April 7, 2026
Very helpful
Very helpful
customer
April 7, 2026
Joel was very helpful and quick to…
Joel was very helpful and quick to answer my questions and it only took a short amount of time
Renate Ryan
April 6, 2026
it was easy and stressless
it was handled in a professional way, it made it easy for me.
Dickson Boenning
April 6, 2026
The Rush my Passport service kept me…
The Rush my Passport service kept me informed along the way and my new passport arrived within the promised time frame.
Lisa Scott
April 6, 2026
I got frequent updates so I knew…
I got frequent updates so I knew exactly where we were in the process. I got my passport way more quickly than I thought I would. It was great!
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