ryderwear.com.au Reviews
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3.3 / 5
Average user rating
24795
Total reviews
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ryderwear.com.au Reviews
Read real experiences from customers of ryderwear.com.au.
Brands may not incentivize or pay to hide reviews.
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Stuart H.
April 3, 2026
Ryderwear boots
Bought Ryderwear boots, stored for 18m to 2 yrs, cork effect/finish was the design. When worn, after 2 or 3 wears, sole detached badly, wore heavily in body of boot. I would not buy again.
Franco Alvarez
March 30, 2026
Horrible Quality
Horrible Quality! I bought 2x T-Back Men's stringer singlet priced at $49.95. The material is ridiculously thin, with horribly stitched edges. This is worth no more than a $5 Temu singlet! The singlet also has creases that won't even wash out because it's so thin. Their return process won't allow you to refund an item because of poor quality so your essentially stuck with it unless you opt for store credit. Will never buy from Ryderwear again.
Kayla Heyns
March 27, 2026
Quality terrible
Bought leggings 9 months ago and they started tearing at the seams already for $110NZD I would expect leggings to at least last longer than a year. Tried to contact them about this and they just said it’s been more than 3 months so not their problem.
Sophie G
March 23, 2026
SCAM Alert
the worst, i sent back the item (too small), they NEVER REFUNDED (54.99£!) me, saying it was my bank's problem- and not willing to help further at all despite many emails.EDIT/REPLY: I have followed up with my bank who confirms they can't find any refund! you need to look on your side again. and your system is faulty as I can't even send you emails, i need to go via the contact form every time- obviously you have issues.
Sunflower
March 19, 2026
I really like a few ryderwear products…
I really like a few ryderwear products but the business itself is only okay. Nothing is worth full price, many materials are cheap and thin. Returns policy only offers store credit, and you have to pay return shipping yourself. They also incentivise five star reviews by offering the chance to win a $50 gift card if you leave a five star review on the product, which must inflate the number of five star reviews left on products. I do wear and love some items from ryderwear and go back to them over other brands, but they have problems.
Grace Beegan
March 11, 2026
false advertisement
Bought 4 pairs of cycling shorts for sizing. Went to return some of them and was told that 2 items were non-refundable despite checkout page clearly stating 30 day hassle free returns. Customer service was very unhelpful and didn’t even provide credit note. Very disappointed with this false advertising and WILL NOT be purchasing form the website in the future
AL
February 13, 2026
No exchange of return possibilities
You will never be able to get a refund or exchange if something doesn’t suit you. Customer support is completely uninterested in helping customers. The guy who answered emails - was the most ineffective and unpleasant support staff I have ever dealt with. Save your money and go to other brands that are honest with their customers.
Kristina
February 12, 2026
Not fit for purpose - refund declined
I recently purchased leggings and a sports bra from Ryderwear, and unfortunately my experience has been disappointing. This was my first purchase from the brand and will be my last.The leggings become sheer during normal gym movements such as bending or squatting, making them unsuitable for their intended purpose. The sports bra sizing is also inconsistent with the product description and sizing guidance on the website; the model measurements listed match mine, yet the bra is significantly tighter than expected despite being described as providing a slightly relaxed fit.After contacting customer support and providing photo evidence, I was advised that no manufacturing faults or defects were identified and a refund was declined. Under Australian Consumer Law, however, products must be of acceptable quality and fit for purpose, regardless of whether a manufacturing defect is present.I also noticed similar customer feedback mentioning sizing inconsistencies and thin leggings material, suggesting this may not be an isolated issue.As the matter could not be resolved directly with the business, I have lodged a complaint with NSW Fair Trading and will update this review once the outcome is known.
Alena
February 4, 2026
Absolutely unacceptable experience.
Absolutely unacceptable experience.Returning or exchanging items is practically impossible. Ryderwear does not provide prepaid return labels, so you are forced to pay expensive international shipping yourself. In my case it was USD 50 just to send the return back. Then the parcel gets held with additional import charges (EUR 78) because it’s going to their EU warehouse - meaning the total cost of “returning” becomes more expensive than the item itself. On top of that, customer support is not working: their email inbox is full and cannot accept messages, so you can’t even get help to resolve the situation.This is a complete nightmare and a huge waste of money and time. I strongly recommend avoiding this company - It was my first order and I will never order from them again. Update: The situation got even worse when customs in their country couldn't contact them, and the package ended up being sent back to me, requiring me to pay $200 for the return shipment. How's that for me?AVOID
Ivan Litvinov
January 27, 2026
Horrible refund/exchange process
Purchased leggins for my wife. 3/4 fit well and she is happy. One had a large stich that made them uncomfortable. Tried to return or exchange this item within a couple of weeks from purchase. Emails to support keep bouncing. Finally advised that there is nothing wrong with the item and no compensation is possible. This is BS. Everyone offers change of mind refunds per ACL. If Ryderwear dont agree that the item is defective - thats ok - restock it and refund or exchange it. Looking at the list of one star reviews and similar comments about fit and stitching shows that the writing is on the wall for this business. UPDATE:Ryderwear believe that a large stich, several cm thick is perfectly fine and is not defective. Unfortunately this suggest that quality control AND customer service is doomed. I cant see how this business will compete with the majors or other activewear companies that provide easy exchanges, refunds and QUALITY products. Going back to Nike from now.
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