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Join 707+ users reviewing Charles Schwab. Read verified ratings and real customer experiences on schwab.com before you order.
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1.5 / 5
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Michael Meyer
April 11, 2026
Ungodly amount of wait time for my funds to settle, with Robinhood its INSTANT. I've lost 18% on a stock in the last 14 hours waiting for my funds to clear
nathan Welton
April 10, 2026
Customer service is horrific. Their processes are archaic and nonsensical. They can't even speak to each other within the company if you have 401k and an IRA. Two different divisions and they don't communicate. I was forced to do business with them because of my employer's choice for 401k, but I would never talk to them again if I can get away.
Beth
April 9, 2026
Months passed while I believed I was profiting legitimately from an authentic site, leading to the eventual discovery of a $119,750 loss to an elaborate scam. The fraud involved fake dashboards and eloquent messaging to win my trust. When everything went offline, I feared irreversible loss — but I̳n̳t̳e̳g̳r̳i̳t̳y̳S̳h̳i̳e̳l̳d̳s̳ ensured the complete return of every dollar.
Emmanuel Makryllos
April 9, 2026
Horrible, I had bought some call options in the SPY, funds were in the account to place the order. I bought them and went to look at them and they were sold with out my knowledge, Schwab did not have the courtesy to to send me and email confirmation or an email through there mail box online. When I called to ask why? They told me they could do that with out my permission and I asked them to explain to me how you can sell my positions in my account with money in there? No answer from there risk department, I know I would never suggest for anyone to use Schwab, I was with TD Ameritrade and the merger happened after the break in at TD Ameritrade brokerage account. Well I have been in this account since 1998. 28 years and no respect, DO not trade or use them as your BROKER!!! You will be sorry, and the funny thing is they are charging me interest in my account that has cash and called it a loan on my money. LoL Schwab has lost my business, respect, and they have no integrity!!! Do not use them!!! And this all happened on my birthday. Thank You Schwab for costing me a round trip and never told me I had an open order that would of cost me a 4 round and would never be able to trade in there accounts!
Kendall cramer
April 8, 2026
Money in there 4days still not cleared you guys ------
Muneer Bilimoria
April 7, 2026
Ponzi!! they Ghosted me After taking my $144,000. AMPLE.~ EDGES. Intervened and I received it all back.
Eddy Duyck
April 5, 2026
𝖲𝖾𝖾𝗄𝗂𝗇𝗀 𝗉𝗋𝗈𝖿𝗂𝗍, 𝗁𝖾 𝗉𝗅𝖺𝖼𝖾𝖽 𝗁𝗂𝗌 𝗆𝗈𝗇𝖾𝗒 𝖻𝗎𝗍 𝖼𝗈𝗎𝗅𝖽𝗇’𝗍 𝗋𝖾𝗍𝗋𝗂𝖾𝗏𝖾 𝗂𝗍 𝗐𝗁𝖾𝗇 𝗇𝖾𝖾𝖽𝖾𝖽. 𝖴𝗉𝗈𝗇 𝗁𝖾𝖺𝗋𝗂𝗇𝗀 𝖺𝖻𝗈𝗎𝗍 𝖥𝗈𝗋𝗍𝗋𝖾𝗌𝗌𝖠𝗌𝗌𝖾𝗍𝖨𝗇𝗍𝖾𝗅𝗅𝗂𝗀𝖾𝗇𝖼𝖾.𝖼𝗈𝗆 𝖿𝗋𝗈𝗆 𝖺 𝖿𝗋𝗂𝖾𝗇𝖽, 𝗁𝖾 𝗋𝖾𝖼𝖾𝗂𝗏𝖾𝖽 𝗌𝗐𝗂𝖿𝗍 𝖺𝗌𝗌𝗂𝗌𝗍𝖺𝗇𝖼𝖾 𝗍𝗁𝖺𝗍 𝗋𝖾𝖼𝗅𝖺𝗂𝗆𝖾𝖽 𝗁𝗂𝗌 𝖼𝖺𝗉𝗂𝗍𝖺𝗅 𝖺𝗇𝖽 𝖾𝖺𝗋𝗇𝖾𝖽 𝗉𝗋𝗈𝖿𝗂𝗍, 𝖾𝗏𝗂𝖽𝖾𝗇𝖼𝗂𝗇𝗀 𝗍𝗈𝗉‑𝗍𝗂𝖾𝗋 𝗉𝗋𝗈𝖿𝖾𝗌𝗌𝗂𝗈𝗇𝖺𝗅𝗂𝗌𝗆.
Oscar Alexander
April 4, 2026
At 47, living in a city where every bill matters, I trusted that keeping my money with a well-known financial institution meant security. I never imagined that a single incident would spiral into months of stress and uncertainty.In my case, a check worth $28,000—intended to cover rent and essential expenses—was intercepted, altered, and deposited fraudulently. It was clearly not authorized by me. The situation should have been straightforward to resolve, especially since the fraud was evident and the receiving bank had already processed a reimbursement.But instead of support, I was met with silence and delays.For over eight months, I was pushed from one department to another, repeating the same story over and over again. Every call felt like starting from scratch. I was told my case was “under review,” but there was no sense of urgency, no clear updates, and no real accountability. It felt like my situation simply didn’t matter.What made it worse was knowing that the funds had already been returned behind the scenes, yet I still had no access to my money. I was left struggling to manage basic expenses, dealing with stress that could have easily been avoided if the issue had been handled properly.This wasn’t just about money it was about trust.You expect a financial institution to stand by you, especially in cases of clear fraud. Instead, I felt dismissed and overlooked, as if I was an inconvenience rather than someone dealing with a serious financial disruption.The emotional and financial strain of being without such a large amount for so long is something I wouldn’t wish on anyone. It changes how you see stability, security, and who you can rely on.I spent months trying to resolve everything on my own, but it felt like I was getting nowhere. That was until I found PomaadvisoryLtd. They were the first to actually listen, break things down clearly, and guide me toward practical steps without making empty promises. That clarity and direction made a real difference during a very difficult time.If there’s one lesson I’ve learned, it’s this: don’t assume that size or reputation guarantees protection. When something goes wrong, the response matters more than the promise.Be cautious, document everything, and be prepared to advocate for yourself because sometimes, you may be left to handle it alone.
Debra Capp
April 4, 2026
Steer clear of this platform; they will do anything to make you think they are the right choice, but it will never end well. I have lost to them, and nothing was done. I know #Crop#Mines............to be the best alternative that pays and assures good returns without any problems.
Cadillac Dan
April 2, 2026
Charles Schwab referred to Trustpilot(regarding my company) as a reason they didn't want to make a transfer of money to a self directed 401k....OMG! This is beyond the realm of insanity!
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