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sebastiancruzcouture.com Reviews

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2.8 / 5

Average user rating

110

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for sebastiancruzcouture.com.

Score

2.8

out of 5

Fair

110 Reviews

5

46%

4

5%

3

3%

2

3%

1

43%

Brands may not incentivize or pay to hide reviews.

sebastiancruzcouture.com Reviews

Read real experiences from customers of sebastiancruzcouture.com.

Brands may not incentivize or pay to hide reviews.

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N

Nabeel N. Hamameh

March 14, 2026

December 9, 2025 order still pending

I ordered a jacket on December 9, 2025. As of today's date, I still do not have so much as a shipping confirmation. Many attempts were made to resolve this matter. In late January, I was told I would have the product by the end of February if I would agree to wait that long. I agreed. March 3, still no shipping and a promise to get back to me. March 12 I followed up and was told it would be discussed with the team. Still no shipment, still no response. This just covers the poor service. As for the quality of the clothing, I have bought from them in the past. The quality is decent, but a far cry from what you are paying. They charge Armani prices for Alfani quality. When I asked about a refund, they said store credit. I will dispute the charge with my credit card company if needed. I will never do business with this company again.

A

Aston Fraser

March 3, 2026

Luxury Meets Sustainability

I love that Sebastian Cruz Couture uses eco-friendly materials while maintaining luxury standards. It’s refreshing to see a brand combining sustainability, elegance, and impeccable quality in one collection. Truly a brand with purpose.

E

Emmanuel Brooks

February 27, 2026

I bought a suit Jan 18

I bought a suit Jan 18 , 2026 and it’s now Feb 27 , 2026 no suit they say they don’t do refunds just store credit a rip off company if you messed my order up I ask for refund ! Why would you think I would pay you more money for a suit . Stay away they are thieves!!!!!!!!!

J

James

February 19, 2026

BE CAREFULL DON'T ORDER

I never recieved my full order and Sebastian WILL NOT GIVE ME A REFUND!!!!!!!!!!!

Y

yvonne hall

February 17, 2026

Love the fashion and site

I purchased a full Vanilla lucentezza look. The fabric and fit was great. Thanks for creating amazing looks.

I

Introvert Bestfriend

February 10, 2026

The fabric exceeded my expectations and…

The fabric exceeded my expectations and feels much more elevated than what you typically find online. I also appreciated the flexible payment option as splitting my payment made the purchase easier to commit to.

D

Destin King

February 5, 2026

the tuxedo was beautifully made and…

the tuxedo was beautifully made and fits so comfortably! such a great purchase for my wedding ecstatic for the compliments to come! thank you sebastian couture!!!

M

Marlon

January 24, 2026

no issues at all

Got my purchase after 15 days, but the quality explains it. Smooth transaction and no issues at all.

M

Matthew Barnett

January 22, 2026

NEVER BUY FROM THEM

NEVER BUY FROM THEM. Especially custom. They just get it so wrong. It was $500 to tailor just to make it wearable and it's still no good. $1700 down the drain. Won't make refunds and will get hostile when you call them out for poor service.

J

James Oyebode

December 23, 2025

I placed my order Nov 8

I placed my order Nov 8, the shipping label was created Dec 1 2025, UPS never received the package. I called multiple times and left several voice messages with no reply I wished I saw these reviews before I placed the order

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