shoebacca.com Reviews
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Join 1,134+ users reviewing SHOEBACCA. Read verified ratings and real customer experiences on shoebacca.com before you order.
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2.5 / 5
Average user rating
1134
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for shoebacca.com.
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shoebacca.com Reviews
Read real experiences from customers of shoebacca.com.
Brands may not incentivize or pay to hide reviews.
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L W Ma
March 16, 2026
Very easy returns and wonderful prices
Very easy returns and wonderful prices
Gary L.
March 11, 2026
STAY AS FAR AS THE EAST IS FROM THE WEST
First of all Shoebacca did NOT send what I ordered!! They sent a pair of boots that I did NOT order and what they sent was JUNK!! I sent the JUNK back to them and NOW I CANNOT get them to refund my money. I have talked with an attorney and plan to file a LAW SUIT against them and they can pay my attorney fees. If you are smart you will NEVER from these folks.
Ellen
March 8, 2026
Since my first order on SHoebacca went well
Since my first order on SHoebacca went so well I ordered a second pair. They too came very quickly and were exactly what I ordered.
Bernard Flemings
January 19, 2026
They cancelled my order after I paid…
They cancelled my order after I paid for three pairs and wouldn't honor the posted price. Don't ever trust this company they lie and try to block you on the live when you speak the truth. Its a scam.
Brittany
January 6, 2026
They need better customer service
They need better customer service. Need to process refunds quicker. 1 of my orders got canceled for no reason so that has me mad.
dan g. old
December 31, 2025
ZERO STARS!!
ZERO STARS!!! NOT ONE ,AS THEY MADE ME CHOOSE,BUT ZERO!!!!!ordered shoes dec 3rd,no updates,the shoes sat in a warehouse for 3 weeks waiting on usps,then they pass off to dhl shipping,in honduras? ,still says in transit after being absconded by dhl,asked for a refund to no avail,as they swear the shoes will be here,the dhl tracking they gave me said delivery would be dec 10,they said this on the 23rd.today is new years eve,i have demanded my money back immediately,as they do nothing but give the runaround,and i also told them if and/or when the shoes do get delivered ,i will be keeping those as well as a refund.DO NOT BUY FROM THIS FAILURE OF A COMPANY!!
Christine Ortiz
December 16, 2025
I purchased Corral Western boots from…
I purchased Corral Western boots from Shoebacca for my wedding. I wore them on my wedding night and only one additional time, and shortly after noticed that the rhinestones were falling off. For the price, I expected much better quality.I contacted customer service, but was told nothing could be done since it was over 30 days. Considering the boots were worn only twice, this was very disappointing. I would not expect this level of wear so quickly.
Kim Carino
October 17, 2025
Stay away from this company
First ordered a pair of boots through Amazon from shoebecca . They replied in one day that they were canceling my order. The boots were not available. I then contacted shoebecca, who told me the boots are available because they did show stock online and in their system, however it took them more than a week and they never could assign stock to my order. The clerks had no idea what was going on. They would not refund me and I knew in my gut they did not have the boots at all. Needless to say after almost a month of waiting back-and-forth on these boots between Amazon and shoebecca (let me clarify. Amazon was not at fault at all).Shoebecca finally cancelled my order AGAIN because the boots are no longer available. Also had payment in full this whole time.Terrible customer service ,terrible system ,terrible manners, terrible business practices do not buy from them.
Raqueema
October 2, 2025
I could give them 0 where they found so…
I could give them 0 where they found so dam costumer service representatives 🙈 shoebacca give me my refund or i will do by different way
Z
September 30, 2025
Worthless Company
Actually upset that I had to give them one star. Absolutly horrible company. Placed an order for boots . Three weeks go by with nothing . After several calls to “customer service” and over three weeks they still couldn’t tell me when the boots would possibly ship, with today’s online purchasing nothing should ever take more then 3 days, Run away as fast as you can from this incompetent company. Absolutely worthless. One of the worst customer services I ve ever experienced . Completely horrible. Probably going to take them a month to give my money back after failing to fulfill a simple order.
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