shuttlefinder.com Reviews
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4.0 / 5
Average user rating
2365
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for shuttlefinder.com.
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shuttlefinder.com Reviews
Read real experiences from customers of shuttlefinder.com.
Brands may not incentivize or pay to hide reviews.
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Bev
April 13, 2026
I would not use this company ever…
I would not use this company ever again. I booked a ride based on my ability to cancel in advance, etc. That said, I never received an email with the confirmation number. Without that number, there is no way to access the reservation to cancel. At all. And the 800 phone number is a non-working number. I've had to dispute this charge through my credit card company. This company is far too difficult to do business with. No thank you.
Jan
April 11, 2026
Double booking problem!
The booking process went easy & well. But I did have to cancel my initial booking & rebook new shuttle service due to a flight change. Apparently Shuttle Finder had me double booked even though I had received a “cancellation notice” for the initial booking. The night before my scheduled pickup I was receiving messages from 2 different drivers scheduled to pick us up. After several messages w/ both drivers & finally a phone call from a SF service rep, the problem was corrected & our ride showed up as scheduled. We have used SF before w/o any issues & will continue to book through them for shuttle rides.
customer
April 10, 2026
Anna was great all the way
Anna was great all the way. Just an important note in the online booking system. Something or someone isn’t talking to the other. I had booked for pickup April 6 for after 10 am around 10:30. Anna came at the door for 9:30. We were panicked. So I verified my times and I was correct. Please note this as it makes things quite challenging on a trip for accuracy.
Debbie R.
April 8, 2026
It was very easy to book online
It was very easy to book online, payment was easy to do, the driver was very communicative!
Leopold
April 3, 2026
My flight plans were very late
My flight plans were very late , I tried to cancel but got the run around , told to ctc the driver . Phones numbers didn't, work.When I return home I,ll try to get a refund .Terrible experience .
Cindy Poudrier
March 28, 2026
Long term Chen was polite and…
Long term Chen was polite and professional. Car was clean and comfortable
Christine Maffei-Greco
March 20, 2026
MCO airport pick up
Scheduling an airport pick up was easy. They communicated well before and during the ride. Knew exactly who and what car I was meeting. They were on time and the vehicle was clean and we'll serviced. Driver was professional and knowledgeable of the area. Very satisfied.
Gene-Arlene San Antonio, TX
March 20, 2026
Bellagio to Airport
Geo was early, pleasant, informative, and generously handled our luggage. The vehicle was clean, spacious, and the ride was comfortable the whole time.
Charles Salerno
March 16, 2026
Great communications with driver and…
Great communications with driver and very prompt
customer
March 14, 2026
Driver was very friendly and polite
Driver was very friendly and polite! Most important thing was On Time!
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