sidedeal.com Reviews
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4.5 / 5
Average user rating
156
Total reviews
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sidedeal.com Reviews
Read real experiences from customers of sidedeal.com.
Brands may not incentivize or pay to hide reviews.
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Eric H
March 31, 2026
Jessica (Mercatalyst) helped solve my…
Jessica (Mercatalyst) helped solve my issue
Ralph Haney
March 30, 2026
A real person
A real person responded and without being asked sent me a refund for a very small tax that that had been placed on an order. With so many states with different sales taxes mistakes are understandable. Most other companies don't bother to rectify such a small mistake.
Codie
March 25, 2026
Jessica was super great
Jessica was super great. I was bummed that the fan came missing a leg but she answered my email quickly and when it was clear they couldn't provide me with a second leg, I was given an immediate refund. 10/10 experience.
MPK
March 19, 2026
It’s Not a Bad Side Deal!
I get angry with them as I think they sell some items that are not all that good quality, however it’s all relative to the price you pay and typically they are much less than the same item on Amazon. You just need to be patient. Plus their customer service is really very good. I worked with Jessica and she was quick to respond, had a solution and was very pleasant to work with. Kudos.
Cory Kaiser
February 27, 2026
Sean from customer service was…
Sean from customer service was outstanding in resolving an issue with a product. That keeps me coming back
Leslie Preble
February 21, 2026
Thanks to Jazmin and the team…
Jazmin and the team at Sidedeal & Morningsave assisted me in getting a replacement for a damaged item I received. After a few emails, and me providing reasonable proof, I was sent a new item and didn't have to go through the inconvenience of returning anything. Thank You!
william tom
February 13, 2026
Had an issue and got resolved very fast.
Ordered some air tags on Meh/SideDeal and it was short one. I emailed customer service about the issue, at 9 pm and Sean reached out and resolved the issue by 10 am the next day Great customer service and really makes me feel taken of. I have previously ordered a Sonos Arc, refurbished, from them, and when I received it looked new, in original Sonos packaging and all cables/cord was included. I was leery about making a $300 purchase from them, but twice now, they have come through for me. 2 thumbs up.
J
February 12, 2026
Minor issue with received product…
Minor issue with received product condition, spoke with customer support, they (Samantha) responded promptly each time and saw the issue resolved with no fuss.
Kamen
February 11, 2026
I ordered a smartwatch from SideDeal…
I ordered a smartwatch from SideDeal that was highly problematic. I emailed their customer service, and they responded immediately. After sending them the requested materials (details, photos), they immediately refunded my purchase, without even requiring me to send the bad product back. I am seeing the refund on my credit card already, less than 24 hours after I sent the email to customer service - that's better than Amazon! And, by the way, my CSR (with Mercatalyst) Caitlin - she's amazing to work with: knowledgeable, understanding, focused, right on-point! I wouldn't hesitate ordering from SideDeal again!
DT
February 6, 2026
I made several purchases with Meh and…
I made several purchases with Meh and Side Deal without issue. WheN I requested a return on an item. Customer support was quick to handle the request. I will definitely return as a customer.
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