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4.1 / 5
Average user rating
8630
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for sixthreezero.com.
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Read real experiences from customers of sixthreezero.com.
Brands may not incentivize or pay to hide reviews.
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customer
March 25, 2026
It is now almost 10 months since my bike was shipped with missing parts and broken fender parts. They tell me my fenders are out of stock ( since July of 2025). I have asked for simply two matching front and back fenders to match as a compromise ( I asked for simple flat black) and they will not do this. DO NOT get the extended warranty as they can’t even replace broken parts from a new bike. Completely and utterly disappointed and disgusted paying what I paid for this bike and it is still not whole. I would not buy a bike from this company !!!
Rebecca
March 24, 2026
We tried the 630 easy glide fat trike for my son. It is a beautiful and extremely well-made trike. Unfortunately, we had to return the trike. The pedal assist was not a good fit for my son. However, I cannot speak highly enough about this company‘s return policy and specific customer service excellence from Cora.
Tom G.
March 24, 2026
Any company that has a good product is nothing without an outstanding helpful staff. Sixthreezero has an excellent product but even more they have a knowledgeable, helpful and very understanding staff. I have truly enjoyed all the help and assistance that they have given me in selecting the right bike for me and encouraged me to enjoy the ride.
Alison Blevins
March 19, 2026
I started my journey with sixthreezero several months ago. We have had a few missteps along the way, but my customer service representative, Rizelle, has been diligent in working hard to solve each issue as it came up. The wait was on one hand painful at times, BUT the reward of ending up with the bike I NEED to have has made it an overall WIN for me. I cannot find enough adjectives to describe how special and cared about Rizelle has made me feel throughout this process. I will never be able to thank her enough for all she has done, and continues to do, to ensure that my biking journey will be what I have been seeking.
Manny Mejias
March 10, 2026
I ordered a bike for my daughter for Christmas and when she finally rode the bike it just didn’t work for her. I emailed your customer service and Nadine went above and beyond offering different options and when my daughter chose to try another bike, Nadine knowing that I had to take apart the first bike and box it and send it back spoke with her manager and they told me to just keep the first bike. Wow!I can tell you that I am a regional director for restaurant company and I use this example of customer service to my entire team as an example of how putting people first looks like. Not only does my daughter love her new bike but you made a loyal customer in me and I tell everyone how great your company is. Thank you!
Linda Ogata
March 6, 2026
I can’t say enough about the great experience I have had with Sixthreezero from sales to customer service! Each interaction has been highly professional and has helped me, whether it’s been making an initial purchasing decision, adding fun accessories or solving a problem. I highly recommend them and will be a customer for life!
michael walker
February 23, 2026
Having so much fun with my Sixthreezero Trike.. So much power and smooth ride and at 78 Year old Senior it helps me get out of the house and get some wind in my lungs.. Two heart surgery’s and COPD, hard to walk any distance.. With the Trike and with the pedal assist I can ghost peddle … without over doing it..Going to the Market, and Local coffee Shop … Big basket on the bike allows me to carry groceries , or spare coat if needed… The bike is also very stylish..easier to pick up chicks with my new wheels.. LOL Great people at Sixthreezero , they answered all my questions and got a great deal, and feel competent with my purchase.
Robin Ramirez
February 14, 2026
The bikes are really well built. We are a senior couple (75 & 66) so it did take a couple minutes to get used to riding, but it's definitely doable. We have a bike rack on the back of our RV and they go with us. We use the bikes for transportation while camping. We do not tow a car. The bike takes us to the grocery store, restaurants, and sight seeing. We would buy these again in a minute
Amber
February 12, 2026
I wouldn't order from this company customer service is awful and untruthful. I have been waiting since October for a motor replacement because mine burnt up after 250 miles of use.
Brian
February 11, 2026
Got to try out our etrike at the San Clemente location. Very comfortable bike, way to get on and off, good pep in the engine. The battery stopped working after a few months. I was able to get a complete replacement pretty quickly, and we're back to riding.
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