skybygramophone.com Reviews
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Join 202+ users reviewing SKY by Gramophone. Read verified ratings and real customer experiences on skybygramophone.com before you order.
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4.0 / 5
Average user rating
202
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for skybygramophone.com.
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skybygramophone.com Reviews
Read real experiences from customers of skybygramophone.com.
Brands may not incentivize or pay to hide reviews.
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Val
August 8, 2025
Terrible bought what was claimed to be…
Terrible bought what was claimed to be refurbished focal Bathys headphone. When the arrive they look great but they won't power one. Plug in try different adapt try everything DOA. CALL the they're response use factory warrenty why Thank you if I only wanted to be pawed off why buy from you at all!
Cliff Goldmacher
June 2, 2025
Great prices and service
Great prices and service! Adam and Warren were very helpful all the way through the process.
Louis Aviles
May 30, 2025
They were super quick
They were super quick in getting my brand new Yamaha CD player to me. They participate with Rakuten and so I got 3% which was better than BestBuy or Amazon. In fact, they had a Memorial Day sale with additional 10% off.
jay mason
May 28, 2025
Quick response product delivered in…
Quick response product delivered in timely fashion thanks Gramophone!!!!!👌
Gale Burns
May 23, 2025
Adam was great at communicating with me…
Adam was great at communicating with me about shipping that seemed to be going in the wrong direction. All ended up good with the item arriving safe and sound.
Rodger Spillars
April 14, 2025
Excellent customer support
Support was easy to access both by phone and email, responses were prompt and relevant and very helpful, and my issue with my new Rega Planar P8 was resolved satisfactorily. John was courteous and knowledgeable. The first time I called the help line was before the help staff arrived and even the friendly delivery driver who answered was surprisingly knowledgeable and helpful! Overall I am a very happy first-time customer of Sky-Gramophone!
Brad Krupnick
March 14, 2025
What a scam this company is
What a scam this company is. They sell me a used Polk R350 which they advertised on Google and the next day they tell me they don’t actually have it. Then they offer to sell me a new one for the used price but I had to wait over 6 weeks for it. What a disgrace!!!
Martin Live
July 4, 2024
The item had broken Bluetooth
The item had broken Bluetooth, I'm not able connect headphones to my device. The Gramophone Store not gonna accept the item during the 30-day window, they wait until the 30 days expire and after that, they answered my email my window of return closed. No one provided a shipping label during 30 days window of return.
JACK L WINEBRENNER
August 21, 2023
Received exactly what I purchased for a…
Received exactly what I purchased for a good price. My only complaint was speed of delivery. Took four days before the “in stock” item shipped, and another 4 days to receive after shipped.
Timothy Gonzalez
August 18, 2023
Won’t deliver package. BUY FROM ELSEWHERE
Had a 4 package order, one of the packages was not received. Told me to contact USPS which I did but they told me they couldn’t do anything about it and sent me home with a delivery report saying they didn’t have the package and for me to contact the shipper (skybygramophone). I contacted support and they were useless. They told me they couldn’t help because the tracking info says delivered even though USPS literally provided a delivery report saying they don’t have the item. They refused an official document (nor did they even ask for it), and once I brought up the notion of filing a suit for small claims court and asked who to address it to, they completely stopped responding. HORRIBLE service. Take your business elsewhere.
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