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1.2 / 5

Average user rating

2591

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for sling.com.

Score

1.2

out of 5

Bad

2.6K Reviews

5

25%

4

17%

3

11%

2

6%

1

41%

Brands may not incentivize or pay to hide reviews.

sling.com Reviews

Read real experiences from customers of sling.com.

Brands may not incentivize or pay to hide reviews.

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B

bobbi Agens

April 11, 2026

Sling does not care.

I don’t even need to say anything. Just read the reviews. They don’t care. They make millions I’m sure and we are the suckers. Service constantly cuts out. Get better for a week or so then goes right back to buffering and crashing. Not ONE reply to all these bad reviews. They don’t care. They’re kicking back with their padded wallets watching some superior service.

L

Larry

April 9, 2026

Beware of service and refunds.

Program we wanted was out of network blackout and no refund given within 30 minutes of buying sling day pass. Very poor customer service afterwards. Jovie was difficult and did not care. Unhelpful and took our money. Didn't watch program. Beware.

K

Kenneth Allaire

April 7, 2026

What a piece of shit.the blacked the…

What a piece of shit.the blacked the lightning game and I paid extra for sports package. FCC should investigate these practices. And yes I cancelled

D

Donaway

April 7, 2026

Signed up for a 1 day pass to watch…

Signed up for a 1 day pass to watch ncaaw game tried to access for over a hour never got in. The chat with Sling tech support was a joke.

N

Nadia Hernandez

April 5, 2026

This is a terrible company with worse…

This is a terrible company with worse customer service, the agent abruptly left the chat, I paid for Package under the pretense I will be able to watch a specific show I even upgraded since they said that what I needed I was not only not able to watch what I paid for but they refused to refund my money, I paid for a service I didn’t receive, it had been under 24 hrs. Ten out it ten do not recomend.

P

Pat Ray

April 2, 2026

I signed up for a one day pass and…

I signed up for a one day pass and somehow it turned into a monthly subscription that I just found out I've been paying for 5 months. When I reached out to get this billing issues fixed they told me they can't make mistakes and they the most they could do was refund one month of service. Unfortunately I had to stop the charges via my credit card. With better options like YouTubeTV sling will not be around much longer if they dont fix their customer service.

L

Lori Stoa

April 2, 2026

Hard to navigate

Hard to navigate. We had to frequently restart and use the QR code sign in that didn’t work. Go any other route.

S

S Mosq

April 1, 2026

Their customer service is trash

Their customer service is trash. I have had issues with billing after some service changes. I prepaid 3 months but because there were some changes, they still charged me monthly payments. Their response is that they cannot help since I'm paying through PayPal. They would not waive 1 month of payment even though I paid for 3+1 months due to their horrible system and lack of customer service.

A

Annette Fields Brown

March 30, 2026

I tried to set up service with sling…

I tried to set up service with sling yesterday. Couldn't get to the basic log in on my TV. After contacting customer service who wanted to reset my password several times. It did not work. I knew what the password was I couldn't get to the screen to even put in the user name and password. After 30 minutes of zero help. I canceled the service. If this is how their customer service is from the beginning I'll go elsewhere for TV.

W

Wendy

March 29, 2026

Sling cancelled my subscription because…

Sling cancelled my subscription because they said Apple Pay didn’t pay the bill; even though on our CC says they paid it.I finally got to talk with a customer rep and they said I could resubscribe for a higher price. lol. No thanks!! Don’t recommend Sling based off of poor customer service and tricky changing the price.

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