smallflower.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 1,038+ users reviewing Smallflower. Read verified ratings and real customer experiences on smallflower.com before you order.
Related articles
2.2 / 5
Average user rating
1038
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for smallflower.com.
Brands may not incentivize or pay to hide reviews.
smallflower.com Reviews
Read real experiences from customers of smallflower.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
nothankyou
December 22, 2025
Do not respect their customers!
I wish I had read the other views first. My order was mistakenly sent to the billing address instead of the shipping address. Even though I PAID FOR PACKAGE PROTECTION, they refuse to send a replacement or refund. They offered no flexibility, understanding, or resolution. And they were not kind.
Bonnie Owings
August 29, 2025
bought 2 tiny bottles
bought 2 tiny bottles, one was a gift, both had no scent once applies, 50.00 down the drain for 4 tsp total of no scent oil
MKonline
February 2, 2025
Unbelievable selection of products with…
Unbelievable selection of products with amazing shipping. I ordered a bunch of items to give as gifts. They all arrived on time and perfectly wrapped. A favorite was the Glasshouse Reed diffusers. They smell amazing and are stylish.
Karen Kelley
January 23, 2025
MY NEW BEST FRIEND
I stumbled onto their site and fell in love. I spent 2 days (and nights) looking at some many things ( in every catergory) and I still don't think I saw it all. I made a list of everything i wanted to try..then had to downsize because of the volume. Received my box of goodies today..it was like Christmas. I had the best time opening everything. Fragrances, soaps, pastilles, bath gels, herbal tea, bathing mitts from Japan...I felt like I traveled the world. Germany, Italy, France, Portugal, Japan, Columbia. The shipping and packaging was perfect and considering the weather I feel like I got my package in a reasonable time frame. This shop and I are going to be VERY good friends.
Rachel Nguyen
January 15, 2025
The Customer Service is not good
The Customer Service is not good. Waste time and not helpful. Not recommend this website.
Jill Badonsky
September 17, 2024
I'm confused by the low reviews on this…
I'm confused by the low reviews on this company. I had an issue with the product and they remedied it immediately. We need more companies with good integrity and I will be ordering from them again.
EeeLN Buckarma
June 20, 2024
Very dissatisfied
Very dissatisfied. Second time buying my favorite perfume there and the second bottle was definitely expired. Smelled terrible. They would not refund or replace. I even sent the bottle back and they said all of their experts smelled it and said there was nothing wrong with it. My colleague also bought this perfume said it was certainly expired. The least they could do is replace it. My first bottle was fantastic …. Customer service just ghosted me.
Chengyang Yu
August 13, 2023
Great service!!!
I ordered toothpaste from them and they were fast with shipping my orders to me. The items in my box were carefully wrapped in bubble wrap which shows they are professional at this and they provided me with good services. Definitely ordering from her again!
Tiffany B
October 10, 2022
Horrible company to work with
Working with this Company has been a terrible experience! As a fellow small business owner I understand when you create a label it will show as shipped and they do that in order to make it seem like they have actually shipped your items. But obviously my items are still sitting in there warehouse after a week in a half! TOTALLY UNACCEPTABLE I will create my own vanilla fragrance before I ever buy anything from this company again . One of my rules for my own personal business is to ship either same day or next day so there is no way I could believe that there's a reason you would not ship my things within a 10 days.
Kim M
September 13, 2022
Very slow shipping time and bad customer service
The only redeeming quality of this business is that they sell unique, hard-to-find items. However, their order processing speed and customer service are both garbage, and warrant zero stars. I have ordered from them twice, and both times it took them more than 1 week to even ship out my order. Then, since they ship via the slowest (and cheapest for them) option, you can plan on it taking an additional 7-10 days for your order to be received. In this day and age, taking 2+ weeks to receive an order is unacceptable. In addition, their inventory system is not up-to-date, and many items that show as being in stock on their website are actually not in stock, and they will not ship them to you once they come back in stock without making you pay again for shipping. Despite the fact that I like the types of items they sell, I will no longer be doing business with them, and will be sourcing my European toiletries elsewhere.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).