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4.0 / 5

Average user rating

3545

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for smalls.com.

Score

4.0

out of 5

Great

3.5K Reviews

5

72%

4

10%

3

4%

2

3%

1

11%

Brands may not incentivize or pay to hide reviews.

smalls.com Reviews

Read real experiences from customers of smalls.com.

Brands may not incentivize or pay to hide reviews.

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K

Kathleen

April 12, 2026

Great product easy to love

Great product easy to love

M

Michele Hambach

April 11, 2026

This was an excellent experience

This was an excellent experience. We loved how it t was packed for us.We are huge fans! Our kitty Boy 🧒 is so healthy and I want him to stay that way.

J

Judy

April 11, 2026

I ordered the trial package of Smalls…

I ordered the trial package of Smalls cat food and explicitly requested the exclusion of any bird-type food. Nevertheless, I received Bird Nip treats, which my cats refused to consume, along with the food. Furthermore, I did not consent to an auto-ship arrangement; however, the company enrolled me in this program without my approval. I reached out to customer service to request that they refrain from charging my credit card for the unwanted auto-ship, but they proceeded to charge me nonetheless. Consequently, I had to contact my credit card company to dispute the charges. This experience with the company has been exceedingly disappointing.

M

M Hardy

April 11, 2026

Food made for cats

I love that this product is designed specifically for cats and their dietary needs. My cat is a very picky eater.I am trying different things to get her to eat it. Once she is transitioned, I will order more smalls. I like that the smalls company is working with me to figure out what will work for my cat.

B

Benny Gregory

April 11, 2026

I have seen the changes in my two older…

I have seen the changes in my two older cats, my kitten is even putting on healthy weight.

R

Renee

April 10, 2026

Smalls Cat Food

Received on time and my kitty loves Smalls!

B

Brett Hamilton

April 10, 2026

I appreciate the possibility to adjust…

I appreciate the possibility to adjust my order and the timely shipping. The first boxes came well frozen, but the 3rd box had already started to thaw out.

A

al carlson

April 9, 2026

auto ship lock down

auto ship lock down - auto ship is initiated 3 days after your sampler arrives. Its a trap as theres no realistic time to sample and cancel

A

Alberta Marciniak /

April 9, 2026

Always arrives in timely manner and has…

Always arrives in timely manner and has exactly what i ordered and customer service is great and there when you need them or have questions

M

Michelle

April 9, 2026

Be Home for Delivery/Good Food

I wasn't aware that the food had to be refrigerated immediately upon delivery so luckily someone was home. The box is obviously shipped with dry ice so it could wait a while but I don't recall having to be prepared for that delivery. Aside from that, my cat eased into the food and ate it. I appreciate this company's dedication to healthier cat food.

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