smokstore.com Reviews
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2.0 / 5
Average user rating
175
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for smokstore.com.
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smokstore.com Reviews
Read real experiences from customers of smokstore.com.
Brands may not incentivize or pay to hide reviews.
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Dale
March 29, 2026
I ordered on March 16th they took my…
I ordered on March 16th they took my money right away however I have still not got any confirmation on the status of my order or heard back from anyone regarding my questions about the order.i would definitely not get anything from them ever.
Jessica Marie Summers
March 23, 2026
Bought a go 40 vape and coils and they…
Bought a go 40 vape and coils and they never sent me the correct tracking number at all. I emailed them to ask them when is the order gonna be shipped and it never got shipped they said they would email me when it gets shipped out. I had a confirmation email with my order number had a link to click on and there was the fake tracking number I tracked everyday and when it finally got delivered I never received it it went to Australia instead of new Zealand where it was meant to go I was not happy so I emailed them to say where is my order I have not received it have not heard back from them will not be buying from them again this is a scam website smokstore.com I will be contacting my bank also to get a charge back refund if I can. This company will not send me a refund at they are scammers that's why disgusting behavior not okay I've been scammed several times before know what it feels like. I contacted Australia post they said it was not my address they post lady said what's your name I said my name she said it doesn't belong to me it didn't belong to me it belonged to someone else the parcel so either someone else got my item or it was a fake tracking number Australia post said it was delivered in Western Australia they said contact the seller it could be a scam or wrong information or tracking number I payed them 81.00 cause of the currency from USD to NZD. Parcel was to someone else as what she said the lady. When I order the product I made sure I payed for global shipping to new Zealand my address and name were correct so it might of been a fake tracking or scam my husband said u have been scammed from Japanese people It's starting to sound like a scam I've been scammed by theses people this was done deliberately I had a gut feeling as soon as I saw the tracking delivered in wrong country and no email from them stating the tracking number I had a bad feeling come over me they have taken my money for nothing basically I'm so angry and upset that could of been my food money they have ripped me off for nothing.
James Bailey
March 8, 2026
Took money delivered nothing
Took money, did not ship, ignored multiple emails over a period of weeks. Ended up having to dispute with my bank.
EJ
March 6, 2026
I just made a purchase and I have seen…
I just made a purchase and I have seen all the negative reviews of this business, so far their shipping fees and conditions are confusing (and almost the same as my order total), but I’m going to give them a chance to help me decide if going with this business was a good choice, I’ll update my review accordingly. Update 1: Customer service has had reasonable response times, and although the order took longer then expected to ship it is now on its way. So despite what people say, this is definitely not a scam it is just a slower process then you may expect. You may need to contact consumer support to make sure that your order has been shipped, so that’s why it remains a 3 star for now. I will update when I receive the product. April 1st, 2026
bartek boberski
February 27, 2026
I ordered a package almost 2 months ago…
I ordered a package almost 2 months ago and I still haven't even received a tracking number, I was in contact with the company for the first 3 weeks, and I haven't received a response for over a month now.
Kelly Clark
February 23, 2026
Longer Than Expected
EDITED: My order came in two packages about 10 days apart. Although the wait was longer than I expected, I received exactly what I ordered and I’m very happy.
BullyWooly
January 27, 2026
Not good for international relations.
It’s been 12 days and I haven’t received a confirmation that it shipped. I decided to look up the website & uncovered countless bad experiences had by customers. I emailed them yesterday so fingers crossed. If they screw me I’ll be back to tell the story. Hopefully enough of us will make a change. Absolutely disgusting behavior.
Cory P.
January 25, 2026
Some Say OK, I Say SCAM
Just placed and order and I have to say they're GARBAGE. I ordered a mod for which they showed they had EVERY color available. I ordered gray. I also ordered several packs of pods (this particular mod had a coil/pod all-in-one). After not hearing anything from them for almost 5 days, I reached out to them by email to check status. They responded after another day or two, asking if I wanted "blush pink" instead of gray for the mod, and if I was OK waiting "several days" for the pods as they're out of stock...I asked if they had black (something closer to the color I wanted) and asked if they knew when the pods would be in stock. They responded another 3 days later stating that pink is the only color they have available and they have no idea when they'll be getting more pods.It's just plain scummy to sell stuff you don't actually have stock of (or have any kind of arrival date). These weren't ordered as a backorder thing. They had another item I wanted that was listed as backorder/pre-order, but I held off on ordering that in case it might delay the primary items that I need more quickly. So, they have the option to list something as OK to order but not immediately available, but still opted to list these items as available and take my money.
ALLEN Hannula
January 3, 2026
No Customer Service
I finally found a device and RDA that I have been looking for ever it seemed like so when I saw this so called place of business showed them in stock I placed my order they took my money instantly and then the wait begins I decided to email them to find out why my order was still pending only to hear the next day that what I had ordered was no longer in stock and for me to choose something else unfortunately that response was not the answer I wanted to hear so I decided to cancel my order as of today 1/3/26 and five emails later still no response isn’t that just wonderful customer service
Travis Crosby
December 29, 2025
Good communication how ever my 20 day…
Good communication how ever my 20 day expensive shipping is not close to 30 days with no product so now im stuck trying to find local for my vacation. All they said is can someone sign if your not there would give refund ill never buy from here again.
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