sodastream.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 389+ users reviewing SodaStream.com. Read verified ratings and real customer experiences on sodastream.com before you order.
Related articles
4.6 / 5
Average user rating
389
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for sodastream.com.
Brands may not incentivize or pay to hide reviews.
sodastream.com Reviews
Read real experiences from customers of sodastream.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
JondoeTX
April 13, 2026
Outstanding Support
I love the product. I had an issue raising the arm to install a new gas bottle. The device was defective. The support agent with whom I engaged was very professional and helpful and saw the issue with a video call. She immediately submitted a replacement order. I am very satisfied with support.
Grace
April 13, 2026
The support team at SodaStream is a cut above!
The support team at SodaStream is amazing! I had questions regarding exchanging bottles but hesitated asking because, Unfortunately, customer support today is all but dead. With most companies you are lucky to get any response at all. I needed to return the bottles so I chanced asking. The response was quick, enthusiastic, respectful, and the answers were complete! Hurrah for a great experience!!!
Yohan Singh
April 12, 2026
The Ultimate Life Hack for the High-Performer
Listen, I don’t have time for "inconvenient." My life is already moving at 100 mph, and the last thing I need is the mental tax of remembering to buy club soda or the literal tax of hauling heavy, plastic-wrapped cases like a pack mule.I made the switch to SodaStream, and it’s been a total game-changer. Here’s why:Zero Latency Performance: I use the manual machine. No plugs, no batteries, no tech failures. Just raw mechanical power. It works because I work it.Logistics on Autopilot: I’ve got the 3-cylinder subscription hitting my door every quarter. It’s one less thing to think about. I stay stocked, stay bubbly, and stay focused on the mission—not the grocery list.Custom Specs: Store-bought soda is a roll of the dice. With this, I control the carbonation levels. Whether I want a light crispness or a "punch you in the throat" level of fizz, I make the call.Eco-Warrior: Carrying huge cases of plastic bottles was cumbersome and, frankly, trash for the environment. Now, I’m saving money, saving the planet, and saving my lower back.If you really want to level up, get a set of glass bottles for the fridge or stainless steel for the gym, keeps that fizz ice-cold and crisp for the "club soda purist" experience. Also, toss in some fresh lime or ginger root—it turns a basic drink into a high-tier refreshment without the sugar crash.Fresh, bubbly, on-demand, and purely efficient. If you’re still lugging plastic bottles around, you’re playing the game on hard mode. Godspeed.++ Their customer support team is a notch above - cant return the empty cylinders on time, no fuss, they extend gracefully.
Justin Darcy
April 12, 2026
Handled a redelivery to changed…
Handled a redelivery to changed address. No hassle, frictionless
Suzanne Cook Zanne
April 12, 2026
Good quality, great service
I've enjoyed their high quality syrups and CO2 refill service for years. My package arrived damaged with items missing and the customer service staff were quick to order replacements for what was lost. They have always been very courteous and customer-focused.
Peggy
April 11, 2026
Levi was exceptional with his customer…
Levi was exceptional with his customer service skills. He walked me through the process and followed up to keep me informed. Very nice and courteous. Thank you!
Craig Smith
April 10, 2026
No More Hassles
For the past four or five years, I would schlepp my empty canisters to BB&B until they closed, and then I took them to Target. It was usually a drudge, but the last time trying to deal with a rude and dismissive Gen Z "manager" was the last straw. My search for other options led me to SodaStream's own subscription service. What a game changer. Getting four bottles each month with a paid return pickup service eliminates all the hassle. And to top it off, the customer service is 5 stars. Thanks Mckenzie (love the puns).
Deborah Bayer
April 10, 2026
At the cross road
I am a long-time Soda Stream customer and have given Soda Stream machines as gifts. I was a bit more than disappointed when my deluxe Aqua Fizz/Glass carafe model stopped working after 2 years and 8 months of service. I was at the cross road--give up on Soda Stream altogether or buy in again with a whole new system (since both Aqua Fizz and my glass carafes are obsolete)? I would have left the brand if it were not for the excellent service of Sean (Sbonelo) Bhengu, my Customer Service Agent. Not only did he patiently listen to my complaint and answer my many questions, he offered me a discount without a sales pitch or pressure to change my mind. It was a moment of respect for my experience of frustration and a genuine interest in solving my problem. Highest regards to Sean and to the Soda Stream team for treating their customers with such subtlety and high regard.
phred
April 10, 2026
Great Customer Service!
Customer Service (Nicole) was phenomenal. I expected the worst and received the best. She understood the issue and very quickly resolved it.
Byron Wilcher
April 10, 2026
My payment information was inaccurate
My payment information was inaccurate, and I was unable to correct it online, 1 phone call, the representative was able to help me fix the problem.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).