sonos.com Reviews
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3.6 / 5
Average user rating
7967
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for sonos.com.
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sonos.com Reviews
Read real experiences from customers of sonos.com.
Brands may not incentivize or pay to hide reviews.
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Lizzy Lineberger
April 13, 2026
Great product & company
Fast shipping, fantastic speakers, and extremely easy to setup. I ordered a Beam Mini and three Era speakers, they integrated with my Apple home setup quickly & painlessly. As a bonus, almost all the shipping materials were recyclable. Would absolutely order from them again, product is top notch.
Oliver N Newman
April 13, 2026
Fairly easy to set up
Fairly easy to set up. The sound is a real improvement.
Paulette Singley
April 13, 2026
Don't Buy It!!!
It is next to impossible to connect to one's laptop. One requires an IT expert to make this happen. It does not go through bluetooth and only works with WIFI. It only lets you connect through an APP on your phone. You can't connect directly to your laptop. You then have to reconnect to the laptop after setting it up on the phone and this set up was glitchy. And to add Spotify is a whole new time sink. It's still not working on my laptop and I have to wait an hour for their phone IT help to start working. Back pain. Headache. Frustration. It should not be this hard!!!
David C
April 12, 2026
Excellent soundbar
Excellent soundbar
Jack McCoy
April 11, 2026
User experience continues to worsen
Speakers are of ok quality but the company's priority is making the user experience as terrible as possible, this product is too far gone down the "entsh*tifcation" rabbit hole. Don't waste your money on a product that will just continue getting worse as they try to extract even more cash out of its users.
Savio
April 10, 2026
Sound is super great!!
Sound is super great!!! Crystal clear!!!
Donald E. Hale
April 9, 2026
The customer service representative was…
The customer service representative was very knowledgeable! The service was great.
Keith
April 8, 2026
Brilliant product
Brilliant product
john cooper
April 8, 2026
Good sound I like
Good sound I like
bob richards
April 6, 2026
Very beautiful speaker
Very beautiful speaker, set up was easy and it sounds amazing
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