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2.8 / 5

Average user rating

797

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for spytec.com.

Score

2.8

out of 5

Fair

797 Reviews

5

71%

4

15%

3

5%

2

1%

1

8%

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spytec.com Reviews

Read real experiences from customers of spytec.com.

Brands may not incentivize or pay to hide reviews.

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G

GRZcenturylink.net

June 4, 2024

Rip off tracker

James Kemple Investigation and Security has use spytec for years! My company will never ever do business with this company again!!!! I have ran 2 to 3 trackers on 1 account for year! Now the want to rip customer's off for more money!!!! Save Your hard earned money and go elsewhere!!!!!!

L

Louie Mendoza

February 7, 2024

The app keeps logging you out and have…

The app keeps logging you out and have to keep relogging in. You can be logged out and not be aware until you check the tracker only to discover you have to log in again. Not good for alert features.

A

al

January 28, 2023

SCAM

after ordering 2 weeks later no product no communication a refund was promised still no refund this site is a obvious SCAM

J

John Shadroui

November 28, 2022

Scam billing

They keep charging even after you cancel. Not at all reliable as it works on and off

M

Matthew May

May 24, 2022

The "Worst" tracker and customer service!

I've had Spytec for almost a year, I've dealt with the unit having a very slow response time, so much so I'm trying to watch my son an he's apparently several miles away, then the front door opens and he's standing right infront of me. Also Spytec just added a stupid info window in the middle of the viewing window and it blocks your view of the tracker. I've tried and tried to reach so form of customer service and all I get is a stupid chat Bot with no real answers to my questions. I'm tired of paying $25 monthly for nothing besides the cost of the unit itself.

A

Anderson

February 15, 2022

AMAZING SET OF PEOPLE WITH GREAT…

AMAZING SET OF PEOPLE WITH GREAT JOBS,GLOBALRECLAIMS.COM !!

A

Angela Cliburn

August 12, 2021

My Tracker has not been placed, but sending false alerts! in my…

My Tracker has not been placed in my car yet. The tracker has been on my counter top in the same place for over a week. Today I started receiving alerts that it is moving at 5 mph every 10 minutes to different locations! 😳 Imagine this tracker in your dream car and you are at work and don't know if it's real or not! Definitely not worth $25.00 per month for something untrustworthy! Better GPS gadgets on the market!

B

Brent Smith

May 22, 2021

Go elsewhere for your GPS tracker

Bought the GL300 on a Thursday and paid Spytec $50 to have it here, in Kentucky, by that Saturday because it was unexpectedly needed Sunday. The tracking authorization takes 24 hrs, once purchased, before it is active. That would all be fine and good but they don't have any, zero, tracking plans available on their GPS activation site. There is no phone number to call and talk to someone, they keep you at arm's length, so they don't have to deal with you. I played by their rules (like I had a choice) and a hour and a half after I emailed their "support" what I assume to be a person but could have been a bot, Damion, emailed and said they were having problems and he'd have billing contact me so I could get activated in plenty of time but I had to send my phone number. I sent it 3 hours ago...I've emailed three times since then... no response..this is a frustration that I paid for...like buying a Rubik's cube...I'd certainly recommend going elsewhere for your GPS tracker this bunch can't find their tails with both hands...

J

Jennifer Taylor

February 1, 2021

Worked great for a week.

Worked great for a week.. now it wont update the GPS at all. Was kept in its case, never even got wet. holds a full charge but still says its miles from here and traveling 45mph. Stay away. All I keep getting told is to restart it and take a trip with it. On a clear day, still gets no signal. Waste of money.

P

Paul Trefren

December 7, 2020

I’ve had 2 of these

I’ve had 2 of these. When they work it’s fantastic. When there is a problem it takes forever for their customer service to get it resolved. When it’s working, it’s fantastic. But if you have problems it takes forever to get resolved. I’ve currently been told twice they will replace it for free. It hasn’t worked for 2 weeks and they’re still jacking around trying to send it an update. Terrible customer service. They just keep passing you on to the next person.

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