stax.com.au Reviews
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Join 71+ users reviewing STAX.. Read verified ratings and real customer experiences on stax.com.au before you order.
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2.7 / 5
Average user rating
71
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for stax.com.au.
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stax.com.au Reviews
Read real experiences from customers of stax.com.au.
Brands may not incentivize or pay to hide reviews.
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Czarina G
April 12, 2026
Good customer service
Stax provides a strong customer service experience that feels both efficient and customer-focused. Their team is responsive, friendly, and willing to assist with any concerns, whether it’s about sizing, orders, or returns. Communication is clear and timely, which makes the whole process smooth and stress-free. Customers are made to feel valued, and issues are handled professionally with a helpful attitude. Overall, Stax stands out for its reliable and approachable service, making it a brand you can trust to support you even after your purchase.
Tanya F
April 12, 2026
I wish I read these reviews before I decided to…
I wish I read these before I decided to purchase!! Ordered, received a faulty pair leggings that need exchanging and I didnt receive the shorts that I ordered in the delivery. I have emailed customer support 3 times with no reply. Have also commented on FB multiple times but keeps getting deleted and no response?! This company im starting to believe is a scam. Why would a company have so many buy swap and sell pages if they did respond to customers. Because they dont their is dedicated pages to help customers swap there orders?!?! They have 30 day return im worried if I return my order thry wont respond either?? Then im totally put if pocket as cant sell the leggings on 3rd party stax pages. Also still outta money for the shorts i never received. DO NOT BUY. 50/50 Chance you receive all your order and not faulty. This is my first and last order. I will update this review if I get a response. (I highly doubt)
Zoe Baker
March 31, 2026
I’ll always come back to STAX!
Rizza of STAX nailed the brief on customer service, super helpful and quick resolution. Love STAX products just my fave go to brand style-wise. Definitely on the slightly pricier side but I think the quality is worthy and they have really good sales! One thing I’d love to see, a cherry on top, would be something included with orders, a sticker, a scrunchie, ANYTHING extra unexpected in my order is always so so fun and a lot of other companies are doing this now. It’s the best little endorphin hit and imo gets customers coming back more often. But overall love!
Amy M
March 27, 2026
Awful products
Awful products. Fit of pants is unwearable with a crutch that sits very low. Material is thin and borderline see through. 7/8 length pants are also a very awkward length for shorter people like myself. As someone who lives in active wear I would never buy this brand pants again. Customer service is also awful, they have no interest in helping you. Spend your money elsewhere!
Karunga Moke
March 14, 2026
Stax was introduced to me by city chic…
Stax was introduced to me by city chic employee as they had no more leggings In stock!!! I l am a new customer to stax and love my new purchase,soft and comfortable to wear they also cater for curvy women like myself i am now waiting for my next order.If stax cannot fulfil your order they will refund you or give you a store credit they respond to you promptly thank you Anna
Rima Design
February 16, 2026
LOVE THIS BRAND
LOVE THIS BRAND. Seriously i don't understand why it is rated so low? My order came in 4 days and beautiful fit and quality. Best dressed in the gym for sure.
Angie Johns
January 24, 2026
One of the best shops
I always buy from them and the quality is very good! None of their leggings are see through and I like that in every sport bra they add removable cups.
Isabelle
January 17, 2026
Amazing customer service
I purchased a pair of leggings which were very comfortable and i had no issue with, although the brand name on the back of the leg began to peel off, but i emailed and they sent me a new pair in no time! Incredible customer service and the leggings along with the jacket and sports bra i bought were so comfortable!
Em
January 14, 2026
Its crap
Its crap, the pants fall down all the time and the jackets arent snug at all
Shelley
December 5, 2025
Not worth it (even on sale)
Honestly not sure why all their products are rated so highly on their site because the quality and sizing is really bad.I bought a couple things during Black Friday in my usual size – everything fit poorly and was way too small. I returned it for store credit and ordered different items, but I still had the same issue despite following the sizing advice. Second time round, my package was pretty beaten up and the item's bags had tyre/dirt marks on it.They don't accept returns for sale items, which is annoying when they go on a major sitewide sale. That said, they do give 120% store credit, which is pretty good and why I gave it a second shot.Highly recommend avoiding if you want quality activewear – it might be cheap on sale, but still not worth it at all.
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