sunandski.com Reviews
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Join 9,148+ users reviewing Sun & Ski Sports. Read verified ratings and real customer experiences on sunandski.com before you order.
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4.0 / 5
Average user rating
9148
Total reviews
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sunandski.com Reviews
Read real experiences from customers of sunandski.com.
Brands may not incentivize or pay to hide reviews.
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James B.
November 19, 2025
From the Moment I walked In - Customer for Life
Sun & Ski Sports earned my business the moment I walked in. Their staff pays attention in a way big-box outdoor shops rarely do. They ask the right questions, match gear to skill level, and give you the sense that they actually want you to have a better day on the mountain, not just close a sale.When I came in for snowboard and ski rentals, they dialed everything in with a level of care I don’t usually see. They checked stance preferences, measured everything properly, and made sure the setup fit exactly how I ride. That kind of bespoke service makes a real difference, especially when you’re heading into variable conditions.If you care about being treated like an individual instead of a number, Sun & Ski Sports is the right call. Attentive staff, quality gear, and rentals that actually feel tailored to you.
Jacob
October 31, 2025
Didn’t receive item / terrible customer service
Ordered an item and never received it. Shipping info says it was delivered but the photo record from fedex isn’t even remotely close to my location. Tried to contact customer support on multiple occasions and have been told that a claim would be open and they would follow up after they had more information yet I haven’t been able to get any forms response from them no matter how much I try to reach out. I would not trust this merchant as there are way too many similar reviews about shipping issues and lack of customer support.
Chris
July 31, 2025
Never received follow-up or product
Never received email follow-up or product.Ordered shoes on a Saturday, and on Wednesday morning, I realized I had never received a confirmation email or any follow-up. I was reminded because on another website, I ordered the same item on the same day, and it had arrived - the shoes I like are out of production and I wanted to keep a couple of pairs. With Sun & Ski Sports, not even an email or text with tracking information.Luckily, I took a screenshot of my order, which included the order number. I used their chatbot because the store wasn't open, and the chatbot created a ticket.In their follow-up email, they claimed they tried to contact me, but I did not receive any email, text, or phone call after three business days. Interestingly, there was a charge on my credit card, so it looks like they simply forgot to ship my order, or are very, very slow. Before I could respond to the email, which claimed they would wait 48 hours, they went ahead and cancelled the order.Be careful with this store. Take a screenshot or screencapture when you make the order. Very sketchy and wouldn't trust them with another transaction.
neeru paladugu
May 28, 2025
Absolutely horrible I went to get my…
Absolutely horrible I went to get my bike fixed and omg the day after I got it I went on a bike ride and the tire was not even fixed and wasn’t placed right and made a squeaky noise it was worse than when I turned it in would not recommend clothes were cute tho
Mark S.
May 15, 2025
Cancelled my order 4 days after placing…
Received an email stating that they cancelled my order 4 days after I placed it. Would not order from again.
David Gallagher
March 17, 2025
Go somewhere else
Walked into the shop in silverthorn Colorado was greeted at the door by a long haired undesirable individual that didn’t even look like he had a job asked us if we had reservations. I said no we just needed skis for the little one. He said we don’t do anything without reservations and we have rented from the same store multiple times before so I guess the manager flagged us off to the back to see if the guy in the back had anything better to say which he did not, and they dismissed us and said we couldn’t help us we went down the street to another place where a gentleman‘s name was Tyler. He put my grandson in a pair of boots and a pair of skis no questions asked and it was about 30% cheaper than them. Won’t be going back there again I have a considerable amount of money there in the past never again. There was only two other people in the whole store so they weren’t busy.
Teresa
March 11, 2025
Excellent shipping time
Excellent shipping time. Very happy with my Hoka Bondi purchase. I was surprised the shoes did not come in a box though. Still, very happy!
Jeffrey L.
March 9, 2025
Bad experience with them
Ordered shoes. They sent a stained & used shoes. Had to return. Left a review on their website but never got posted.
Lilian Edith
December 30, 2024
Highly impressed with Sun and Ski
Highly impressed with Sun and Ski. I placed my order on a Saturday evening, received an email notification with tracking information the very next day, and it came fast on a Tuesday afternoon. Highly impressed with this establishment, I will never order from another company again for my needs. Thank you!
harry cassels
December 29, 2024
The staff were fantastic
The staff were fantastic, super kind, helpful and overall great people. Would definitely recommend if your in mammoth lakes area
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