swann.com Reviews
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4.0 / 5
Average user rating
10737
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for swann.com.
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swann.com Reviews
Read real experiences from customers of swann.com.
Brands may not incentivize or pay to hide reviews.
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MR Nicholls
April 8, 2026
Terrible
Try and ring their support .For real-time support, check the number below1. USA & Canada: 1800 627 27992. Australia: 1800 788 2103. United Kingdom: 0808 168 9031Your feedback is important to us.LV-Swann TeamThe original camer set up had a no subscrition. They keep dowgrading the image quality data thoughput on their app to make you pay for use of the app. I only puchased this setup because it was subscription free.What they are doing is criminal. If you ring them they say we are closed and ring during office hours. During office hours and they are closed. They say ring during office hours. Never open. My next system will not be a Swann one. Nothing but trouble and lies. They said your eight camaera system cannot support five cameras on super HD. I am sick of lies and excuses becuase they want me to pay for subscription they keep interfeering with the app and downgrading the app playback quality. I won't fast forward or backward and is slow and unresponsive. Terrible and they called that an upgarde! Used to work great.
Mike Redwood
April 7, 2026
After many weeks of making changes to…
After many weeks of making changes to my doorbell camera set up it looks as if I now am able to get some use from it.I spent many hours of my time responding to Swann directives to get this unit working including now having to resite it something not mentioned in their set procedure.One area I am certainly not happy with is battery life, charged the unit for over 24hours then refitted it on Sunday but now at Tuesday evening and having seen only around 25 notifications the unit is at 41% which I guess will be down to 25% within a couple of days when I know the unit will stop operating.Again now I have to spend time and money to get a consistent and possibly reliable unit.
Seth Ovanespour
April 7, 2026
Great Product
Great Product
Jason Moreci
April 6, 2026
No responses and hard to get in touch…
No responses and hard to get in touch with agent
CARLOS AGUAYO
April 5, 2026
I thought it was a 2 way audio camera…
I thought it was a 2 way audio camera so I can talk to my mom when she's in garden she's 83 yrs old,plus can't control audio thru phone.
Jessie Powell
April 3, 2026
Works when it wants and nightmare when…
Works when it wants and nightmare when it doesn't Paid for yr subscription in Jan this year over £100+ and nothing but issues with connecting to wifi. Customer service is a joke says call us and when you do it says no one to take call send us email. Avoid at all costs as waste money.
Compass Roadz
April 3, 2026
Mond answered all my questions!
Mond called me within the window we confirmed via email and answered all the questions I had regarding the system we have in the house. He provided me links for manuals for the DVR and app. Thank you!
Peter T
April 2, 2026
Love these cameras.
Love these cameras.It was a while before I set up the system, due to a lot of bad weather, all now installed- great system
Rhino
April 2, 2026
Great app from a great company
Excellent picture lots of notifications packages to people drivin and walking by ..
John Andrew Williamson
April 1, 2026
Does the job required
Does the job required
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