tacticalgear.com Reviews
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1.3 / 5
Average user rating
99
Total reviews
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tacticalgear.com Reviews
Read real experiences from customers of tacticalgear.com.
Brands may not incentivize or pay to hide reviews.
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Em V
March 16, 2026
I made a purchase had to send it back…
I made a purchase had to send it back to exchange for another item that was out of stock in the size I needed, I went back after it became in stock to only find out that my credit had expired!!! Like how do you just keep my money!!!! They are scammers!!!
John Wild
February 26, 2026
I received an incomplete order with a…
I received an incomplete order with a note that said the missing item was back ordered. It did not say so on the website. I could have ordered from Amazon and literally had it days ago. I wrote them and received no feedback. This place is a scam. Save your money.
Angela
January 29, 2026
Very Disappointed
My husband received a pair of pants from this company as a Christmas gift from a relative out of town. The pants did not fit. We wanted to exchange them for the correct size. I tried using the returns portal, but needed an order number. I reached out to a human at your company to determine next steps, and she confirmed that - even with an exchange - we needed the order number. I got ahold of the relative who purchased the gift. She was able to dig up a paper copy of the order. When I tried to input the order number in the returns portal, it said no order existed. I once again called to speak to a representative. After sitting on hold as number one in the queue for about 15 minutes, a woman took my call. She directed me back to the returns portal, where I input the order number again. This time it worked, but when all was said and done, the shipping label for the return had the giver's address on it, and we couldn't get that adjusted to our address. This means that, once the giver receives the exchange, we have to figure out a way to get it to our address in a different state. This is absolutely ridiculous. I will never order from this company again, and will advise against others doing so.
Mindy Fessler
January 19, 2026
I don't know if I feel better or worse…
I don't know if I feel better or worse after reading these reviews. I placed an order on December 4th. I was charged immediately and to this day haven't received my order. I have emailed them twice and been given the run around. If you can't fulfill an order at least refund it promptly.
Bradley “Coach Brad” Scott
January 2, 2026
Wrong Size Gift
I received a fleece jacket from TacticalGear.com. The jacket is ok, but it was the wrong size.There were no instructions anywhere on the product or on their website where to return it and how to make an exchange. I I called numerous times, and each time was told to leave a message. My calls were never returned. I am stuck with a jacket that is one size too big for me.I would never buy anything from this company for myself or as a gift for anybody.
Lynda McIntyre
December 26, 2025
I placed an order on November 25
I placed an order on November 25, 2025 and they charged my credit card on November 26, 2025. My order was supposed to ship by December 1st. As of today, December 26th, still have not received my order and to find out it hasn’t even shipped yet. This is my first time ordering from them and the last. Terrible service
Scotch
December 24, 2025
I placed an order on 12/17 and paid…
I placed an order on 12/17 and paid expediated shipping. They took my payment and with the expediated shipping stated I would receive it well before Christmas. I received zero communication about any problem. It is 12/23 and I did not receive the item. I decided to call them and they tell me item is backorder and you will not receive it before January. Very disappointed that they accepted my order knowing they could not fill it in time as well never communicating there is a proble,m
Mike Thompson
December 8, 2025
My experience echo’s many others
My experience echo’s many others. Ordered 11/27/25, charged my card next day. As of this morning, 12/8/25, order has been “processed”. Not shipped. Zero communication on the status after emails. A “1” star rating is too high in my opinion.
AK
November 17, 2025
This is absolutely infuriating and…
This is absolutely infuriating and completely unacceptable. I placed my order on 11/10/2025, and you had no problem taking my money immediately. Since then? Zero communication. Nothing. When I call on 11/17/2025 for an update, I’m told there was an issue with the card. How is that even possible when you already charged me? And you didn’t bother to notify me? That’s beyond negligent. Then, when I try to reorder, I’m told the items won’t ship until December. Your website says NOTHING about vendor shipping or delayed dates. Yet, your website says "IN STOCK - READY TO SHIP!". This is dishonest, misleading, and an absolute failure in customer service. Fix this immediately.
Mason
October 26, 2025
Whole month still no boots
I’m gonna keep this simple, i ordered a pair of boots like oakley something wtv but i ordered them about a month ago now and i tracked them almost every day because it said 5-8 business days which isn’t the best but its wtv, all it said was order is processed, i emailed them about this, yet to have a response and the boots are yet to come. Regularly i would let this slide maybe there is a lot of orders but a whole month and still no boots is crazy i NEED these like right now i have a rotc competition and practice for raiders and im literally missing all of it, the experience, the meets, everything TERRIBLE COMMUNICATION, TERRIBLE SHIPPING TIME, IM FURIOUS NEVER ORDERING HERE AGAIN I WAS HYPED FOR THESE NOW I JUST WANT THE STUFF I PAID FOR.
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