teleflora.com Reviews
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2.0 / 5
Average user rating
11529
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for teleflora.com.
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teleflora.com Reviews
Read real experiences from customers of teleflora.com.
Brands may not incentivize or pay to hide reviews.
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alena stout
April 10, 2026
They said they could guarantee my…
They said they could guarantee my delivery, canceled my order the next day on March 31st, said my refund would take 2-10 days. I haven't received a refund. They're saying I have. My card was charged 115.50 The refund they are saying I got was for only 93.and some change. I've asked multiple questions, and get the same answer. This company is a joke
Suzanne
April 8, 2026
If there is a zero star i would give…
If there is a zero star i would give it. Since a bad experience. Ordered birthday flowers 💐 for my sister's birthday. Never even received them
DK DK
April 8, 2026
I purchased Colors Of The Rainbow…
I purchased Colors Of The Rainbow Bouquet (Premium) priced at $124.99 + tax + shipping for my mom. I was expecting big bouquet measuring approximately 28 1/2 inches tall by 23 1/2 inches wide as described on the Teleflora website. When it got dropped off on my porch, its looked tiny. I never measured flowers before but this was insulting, so I got out my tape measure. It measured 17 inches wide. Seriously! Teleflora should have florist take pictures of what they're delivering to ensure this doesn't happen.
David M.
April 4, 2026
Teleflora Customer Service FAIL
I ordered from Teleflora Easter flowers for my mother in CA, scheduled for delivery on Friday. Friday came and went, so I emailed Teleflora that I expected the order would be delivered a day late (which was fine), and asked very politely what, if any, compensation they could offer for the late delivery. These customer service morons responded by cancelling my mother’s flower delivery entirely and issuing a refund. Excuse me? On what planet does a competent company cancel a mother’s Easter delivery of flowers the day before the holiday due to a late delivery complaint?? This company, as evidenced by the plethora of one star reviews, is in desperate need of leadership that understands customer service at even the most basic level. I would have appreciated some simple options (20% discount perhaps?) to rectify my issue that yes, apparently required a level of intelligence lacking in their team. Imposing the nuclear option to a customer’s order right before the holiday for which it was intended, with zero effort to consult said customer, underlines an arrogance that no service company should allow. I will give them credit for responding in a very timely manner, but when their solution to a customer issue is this brainless then it essentially cancels any positives. Unbelievable. DO BETTER TELEFLORA!
Elizabeth Brandley
April 4, 2026
Yikes..
Genuinely one of the worst experiences I've had. Placed a same day delivery early in the morning for 4/2 - got an email in the evening saying they couldn't deliver because of weather... I was naturally annoyed and reached out to customer service because the weather was just cold.. they said it would be delivered the following day. I advised if it could not be there by a certain time i would need to cancel. They said delivery is between 11 and 7 for homes but they put a note on my preferred time. Well as the following day went on nothing came. Around 4 pm I got a delivery confirmation email saying it was hand delivered on 4/2.. at this point I'm annoyed and confused. Contacted support and got a copy and pasted response of "delivery for homes is between 11 and 7"- even tho i sent a screen shot of the delivery confirmation. Then I was advised it was sent in error.. at this point it was 640 pm. Around 8 pm nothing had been delivered, I rescued out and they issued a refund after I requested it. Annoying experience dip not order
Alfie Brooks
April 3, 2026
Excellent Choice for Gifts
Teleflora made sending a thoughtful gift so simple. The website is easy to navigate, and the selection of bouquets and arrangements is fantastic. Everything arrived exactly as pictured, and the flowers lasted beautifully. A trustworthy service if you want to brighten someone’s day.
Jayme Thom
April 2, 2026
Purchased a casket spray for my mother…
Purchased a casket spray for my mother and 15 minutes later I got an email that said there was something questionable about the order and to call after I called in. They said let me help you reissue the order so I paid for it again in 15 minutes later I got another email that said there was something questionable about the order I called in and they said they don’t have flowers. may be fraudulent company
Barbara
April 2, 2026
SCAM
SCAM! SCAM! SCAM! LESS THAN A ONE STAR! The order was for the Daisy Haze in the BLUE PITCHER. A 50 cent vase was sent instead. These florists are making a FORTUNE on switching what is shown as a container to a piece of junk. It was plainly written on the order that the flowers MUST be in the blue pitcher that was shown on their website. This requirement is even on the order confirmation. Wish I had read your reviews before ordering. TELEFLORA IS A SCAM COMPANY. NEVER ORDER FROM THEM. They would give me back $24 on a $90 order. What a joke. Believe me, I did not receive an incentive to write this review, I just got SCAMMED.
Angelo Wells
April 1, 2026
Beautiful Flowers and Reliable Service
I recently ordered flowers through Teleflora for a special occasion, and they were absolutely stunning. The arrangements looked fresh and elegant, and delivery was timely and hassle-free. Even from the UK, the service was easy to use and reliable. I’ll definitely be using them again for future gifts.
MBS tooler
April 1, 2026
Found a cute birds nest with tulips in…
Found a cute birds nest with tulips in it for my Mom. But they have the right to substitute something similar of equal or greater value. I'd be disappointed if I don't get the cute birds nest with the little bird
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