tenorshare.com Reviews
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3.5 / 5
Average user rating
14796
Total reviews
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tenorshare.com Reviews
Read real experiences from customers of tenorshare.com.
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Detlef Granderath
April 12, 2026
Excellent job!
I was having nothing but problems and getting just frustrated trying to find a solution to the issue i was having. The tenorshare customer support service was very helpful polite and easy to understand. They provided me with some advice and guidance on what I needed to do to get my issue resolved. I had such a great experience that I would recommend that if you need help with the products, the support service will provide you with a variety of information and resources that are easy to understand and follow through with that it will be worth your time to ask for help from them. Tenorshare customer support service is one of the best online support services i have ever experienced. Even when I was unsure of how to do what the support service had instructed me to do, i felt that it was no problem to ask for them to re-explain the process in a different way that i would be able to understand and go thru. So polite and friendly, and easy to understand with simple steps to follow and go through without any kind of negativity. They made my experience a pleasure to work with them and i had my solution real quick. I recommend that if you have any questions to ask support service and you will have an answer real quick. Excellent service . Keep up the great job!Detlefg13
Rafal Kramarczyk
April 11, 2026
I recently contacted Tenorshare support…
I recently contacted Tenorshare support regarding an issue I encountered while using one of their tools. Although the situation itself was frustrating, I must say that the support team responded quickly and maintained clear and polite communication throughout the process.Their responses were timely, and they showed willingness to engage with my case rather than ignoring it. I appreciate that they followed up and tried to provide assistance instead of leaving the issue unresolved without any response.Customer support is often the most important part of the overall experience, and in this case, Tenorshare demonstrated that they are available and responsive when a user reaches out. Even though technical issues can happen with any software, having a support team that communicates properly makes a significant difference.Overall, my experience with their support service has been positive in terms of responsiveness and communication. I hope that future updates will further improve the stability and effectiveness of their tools.Thank you to the support team for their assistance and time.
Al Keber Awe
April 11, 2026
Bad company stay away from Tenorshare
Unfortunately I am new victim of Tenorshare company 😭😭😭Updated note:"You steal people's money and then offer cheap apologies. What a disgraceful and low-level way to run a business!"
Trina
April 10, 2026
Their application doesn't work
Their application doesn't work, it doesn't restore any deleted photos, all this company can do is keep our money, I'm asking for a refund but they won't refund me
Top For Life
April 9, 2026
I strongly advise everyone to stay from this company…
I strongly advise everyone to stay away from Tenorshare software. I purchased their data recovery tool to retrieve 10GB of WhatsApp history, and despite strictly following all their complex instructions, the software recovered absolutely nothing from my deleted files. It only showed data that was already on my phone!Their support team is even worse; they are intentionally slow, replying only once every 24-48 hours with repetitive technical questions just to stall and exhaust the 30-day refund period. They claim to have a refund policy, but they make it nearly impossible to get your money back even when the software fails completely. Save your money and your time—do not trust this companyThey just talking and talking to wast time with out any proper action or return money ."All they are doing is stealing your money."
haddad biadja
April 8, 2026
I subscribed to Tenorshare…
I subscribed to Tenorshare UltraData-WhatsApp Recovery. The tool didn't help to recover my data. It only displays existing data after hours of loading. And above all, there is no simple way to cancel the subscription... You will need to contact the customer care, which also is not quite easy. It seems to be intended to make you waste your money. I seriously advise against this service.
SOREN YOUNG
April 7, 2026
Essentially stole my money
It's genuinely impressive that they managed to make me hate them so much.The feeling of sheer relief I felt when they recovered the lost files from my hard drive was impossible to describe.However, not only did the worthless scum who run this buisiness opt for an auto-renewing subscription fee for a software that has no buisiness using such a model, but to cancel your subscription, you must CONTACT CUSTOMER SUPPORT. This is UNNECEPTABLE.There is ONE, and ONLY ONE reason why ANY company would EVER do this.By making it seem more of a daunting Task to cancel your subscription, their goal is that you will put off cancelling, and continue to pay them month after month even as their software sits inert on your PC doing absolutely nothing, because most people only need data recovery very occassionally.Intentionally or not, this also disproportionately targets and exploits people with conditions such as ADHD, who are at greater risk of forgetting about By any ethical framework, I DESERVE to be refunded the money that this disgusting buisiness practice ripped out of my pocket. But if they had the integrity to do that, they'd never have made it this way to begin with.
Danny Ong
April 7, 2026
I recently came across on this
I recently came across this and would like to highlight it as a cautionary example. Please be careful of such tactics.It is similar to intending to purchase a BMW, but a small clause states that a Mercedes will also be offered to you. If you do not respond within 7 days, the Mercedes will be automatically charged—on top of the BMW you were initially charged for—effectively forcing you to accept it.This situation is comparable to purchasing software WhatsApp transfer, where unrelated promotional content for PicPretty is bundled together and cannot be removed. If there is no response within 7 days, a charge is imposed, which appears misleading and scam-like.I did not request or agree to install your software for PicPretty.
nhiên nguyễn
April 6, 2026
False Advertising - Fake 30-Day Money Back Guarantee!
They boldly claim a "30-Day Money Back Guarantee" on their website to trick you into buying. When the software failed to recover my files and I asked for a refund, they refused! They demanded I provide system "log files" and act as their unpaid QA tester. When I declined to waste my time troubleshooting their broken software, they rejected my refund citing a hidden policy. Do not trust their guarantee. Avoid this company at all costs!Update: Now they are trying to bargain and offer a 45% refund. I said NO. I want my 100% full refund as advertised!Update 2: Now they bumped it to 50%. Still playing games. I demand 100%!Final Update: They refused to refund until my bank forced a chargeback. The worst customer service ever. Avoid!
Steven
April 5, 2026
Good Company
So far, my experience with Tenorshare has been great. The team has been responsive and professional, and I appreciate their willingness to assist me with my issue. I’m currently working with support and look forward to getting everything fully resolved. Thank you for the help
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