the3doodler.com Reviews
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3.1 / 5
Average user rating
140
Total reviews
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the3doodler.com Reviews
Read real experiences from customers of the3doodler.com.
Brands may not incentivize or pay to hide reviews.
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Hannah
February 16, 2025
Do not buy
I bought a 3doodler for my son for Christmas. It broke after two uses. No replacement sent and no refund given. Automated reply each time. Do not buy it breaks easily and the service is terrible.
Charlie Smith
December 23, 2024
Just a great toy wish you didn’t have…
Just a great toy wish you didn’t have to use a whole stick each time you change colors
Justin Grimes
December 20, 2024
I bought my 3d pen second hand and it…
I bought my 3d pen second hand and it works AMAZINGLY! (It was unused) I only have a few problems. One problem was the small handle on the un-jammer tool - I burned myself because my hand slipped on the slippery plastic. Another downside is the short length of the filament. The sticks are very short and require frequent refilling.
Henry Smithers
June 8, 2024
Stopped working no way to return
Stopped working after 6 months. Warranty return address and process not published on their website. Customer services contactable by phoning the US or email. They don't respond to email. Avoid.
Louis Gald
January 30, 2024
Amazing product
Amazing product, always fun to use for me or the kids if you are artsy.
Luca
March 17, 2023
AMAZING customer service.
These people, Janine and Charlie, are absolute STARS. I got the start plus, broke it, and got a replacement pen for NO MONEY, broke the replacement pen and got ANOTHER one. even though it was out of my warranty, they gave it to me. I do not know what to say. they probably have the most responsive and nicest customer service I've ever encountered.
Jayson
January 15, 2023
They are scammers
They are scammers, you pay and Never receive anything.
Misty McCoy
January 11, 2023
Little disappointed that when my son…
Little disappointed that when my son received the wrong size filaments for Christmas. I just thought we could just get a return label and send it back for the correct ones. But instead it cost $10 to return. You can't purchase the start kit filaments anywhere else too.
Hannah Lehman
December 29, 2022
Excellent Customer Service
We purchased a 3Doodler Pen for our daughter for Christmas 2022. It was her most requested gift and she was beyond thrilled to get it. We had it for about 3 days before out dog unfortunately found it and chewed to pieces. Needless to say out daughter was heartbroken. I reached out the company about a replacement and was contacted within an hour of my initial email and was thrilled with the costumer service received! Forever customer now!
MISS JULIE WILLIS
October 25, 2022
best pen ever highly recommend 100%
i brought my 3doodler create a year ago black onxy one it still going strong have odd blockage ect but found if gentle and reverse is slow or in directiotion poke in to try clear filament block you wont break it totally amazing pen highly recommend brought stand and jump pack charger and big refills totally love it wouldnt mind some freebies to test fillament i find everything on 3doodler my stensils lot or copy off google and print made a giant effel tower with it all led it is totally amazing highly recommend best best pen ever
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