theperfectrug.com Reviews
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4.2 / 5
Average user rating
60
Total reviews
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theperfectrug.com Reviews
Read real experiences from customers of theperfectrug.com.
Brands may not incentivize or pay to hide reviews.
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Christy Kelley
March 1, 2026
I absolutely love my new runner from…
I absolutely love my new runner from The Perfect Rug! I needed an 18ft x 4ft runner for our entry way and I couldn’t be happier with it..it’s a cream colored deep shag and it looks and feel luxurious! It’s a stunner!
Winkle Bee
February 15, 2026
The quality and appearance of my rug is…
The quality and appearance of my rug is better than expected. The time to manufacture and deliver it was as promised. A great product and company!
Mary Damm
February 12, 2026
Unbelievably happy with this purchase!!!
The journey for this amazing rug started with my seeing a sample at a local flooring company. I shopped the rug and THANK GOODNESS found The Perfect Rug company. They customized this rug to the inch and the total price was HALF of what I would have paid to purchase it locally and have it bound. In addition, I had some questions prior to purchase and each time received a quick and positive response. Very highly recommend this company!!!!!!
Jocelyne Feine
January 21, 2026
Easy to order
Easy to order; rug is exactly what I ordered, and the experience was positive.
Ann S
December 23, 2025
Providing samples makes decision making…
Providing samples makes decision making so easy. The rug came within the timeframe promised. I love it! Better than I expected. Great quality for a custom rug. Will definitely order again. Thank you for great service and product!
Ron Hopper
December 22, 2025
Terrible customer service and…
Terrible customer service and unreliable delivery. Ordered $1800 rug over 22 business days ago and still don't have a delivery date. Their info indicated delivery by 15 business days. I have emailed them(they dont provide a phone number) and they provide a vague ambiguous response it is being shipped??? What does that mean, Nothing. Dont trust them for a delivery. I will never order from them again. They take your money and then they are done with you.
Elle
December 22, 2025
Love this Halo rug
Love this Halo rug. The saffron color warms up my north-facing space, and gives a cozy feeling to the living room. I'm happy to have no synthetic fibers in the rug, just cotton warp and rough wool weft. The rustic elegance suits my place perfectly. It's a beautiful rug--I couldn't be more pleased.This review is somehow appearing under The Perfect Rug. The rug is from Revival, not The Perfect Rug!
Karen Dowell
October 5, 2025
Dressing up my mudroom
The rug I ordered is a perfect fit for my high traffic mud room. With the help of customer service, I chose an indoor/outdoor material that should be easy to care for and clean. I knew that I would have a seam in this rug, but was disappointed that they placed it near the center of the rug instead of near one of the edges as requested. I had wanted to hide the seam under a bench. I has hopeful that the seam would flatten out and be less visible, but it still puckers up on one side. Otherwise I could not be happier with this rug and mat and how it beautifully covers an old worn, cracked and stained cement surface. Thank you!
Jan Milligan Ehrenkrook
September 23, 2025
Beautifully done!
Beautifully done!! Exactly what I had envisioned. Wonderful quality!!!
Jana Freeland Davis
May 13, 2025
My Go To For Stair Runners, et al
Their site is super simple to use. Their selection is spot on. Their flexibility and ability to work with the client is top notch. And, when you call, you get personal attention.
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