thepetstable.com Reviews
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4.5 / 5
Average user rating
2487
Total reviews
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thepetstable.com Reviews
Read real experiences from customers of thepetstable.com.
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sherrytesocal.org
April 1, 2026
Wrong food sent two week delay in resending
I have made several inquiries with the pets table with various questions, all of which have gone unanswered. Today I received shipment for my dogs. One shipment was correct. The other shipment was incorrect. They sent the wrong food for my dog. I contacted them. They said they would replace it and that I could donate the wrong order to a local shelter, which was acceptable to me. However, the replacement time for the food would be two weeks. This is unacceptable for me. What am I supposed to feed my dog for the next two weeks? Their solution was that I go to a local vendor who sells their food and buy some after spending $400 for 22 days worth of food for my two dogs. I consider this I am unacceptable. I have canceled my subscription.
Rachel C
March 28, 2026
My dog is excited to eat again
My dog is excited to eat again! Thank you for producing quality, easy to feed food.
Jonathan Blitt
March 27, 2026
Beware of serious negative effects from food
After diligently following the guidelines for switching foods to the pets table my 11 year dog began to exhibit the worst stomach and digestive problems I have ever seen. Furthermore his energy cratered. Several visits to the vet honed in on The Pets Table food as the culprit. I would caution anyone thinking this is the answer as my dog is not alone, but the company has suppressed negative reviews. Further research on site such as Reddit finds others with the same problems, and some having significantly worse issues adding UTIs to the mix of problems.
Rex Mannion
March 27, 2026
Dogs love it
Dogs love it
Alejandra Matthes
March 26, 2026
My dog loves the food
My dog loves the food. The food is not the issue. My issue is with the misleading practice of the company to have you sign up for one box to try their service and without your permission they sign you up for auto shipments. They start you with a $50 box and the next month without your knowledge the ship you a second box for $150. I asked to return the product and they would not accept it nor refund my money! BE AWARE!!!!!
Elizabeth M.
March 26, 2026
First time customer
I'm really surprise with the Pets Table, I had tried a couple of other pets food companies, and the pets table is by far, the best! 🥳Not only for their food selection, also for the chance to be able to combine with dry food, my puppy loves it! 🥰We have a 4 year old dachshund, and with this harsh winter, he gained a lot of weight😥, after a month of starting him with the Pets Table, we are able to see, he is getting back in shape, he is more active and happy, and his bathroom routine, lets say, its much better, 😃he loves!!! his food and is satisfied with the portion indicated for him, now, it is rarely see him begin for table scraps, which, I have to say, it was the reason of his weight gain 😢. Thank you The Pets Table 💖
Holly Shearer
March 24, 2026
Still waiting for the trial food to be delivered
My order was delivered to an incorrect address. Thank goodness for the delivery companies picture for proof as it obviously was not my house. This is definitely not the fault of Pets Table. I emailed that night after I saw the delivery picture and received a response from Pets Table customer service right away. They were apologetic (which they did not really need to be) and said they would expedite sending out another box. Well, it's been a week and a half and I still have no food and I have no communication as to when it will be arriving. I did call the customer service number, but not only could I not understand what they were saying due to their accent (I am hard of hearing) but they had zero information to share with me. A few days later I emailed their customer service and was told they had no information and that it could take up to 14 days to get any information. Interesting as I would not consider 14 days to be priority. Additionally, I did receive an email that they were getting ready to send out the second shipment. I did not hesitate to date that next shipment out for many weeks. HELP! My dog just wants to try your food. If I do not hear from them in a week, my next move is to ask for a refund and cancel any future business with this company.
Ed Flagg
March 21, 2026
Like the variety
So far, both dogs like their recipes. My German Shepherd is allergic to chicken so it can be hard finding healthy foods in other choices. He has had the pork, beef & turkey and likes them all.
SD Shelton
March 20, 2026
Hard Pass
I've been using this for over a year but I canceled my subscription. They keep adding more and more water to reach the advertised weight and you end up with soup and very little actual food. I started having to supplement for my boys with exra food on the days I used The Pet's Table. They also have serious issues with getting you the right order and you have to call in order to change anything because the website is so user unfriendly if you aren't ordering exactly what they want you to.
Mary anne Veres
March 20, 2026
Customer service is excellent & my dog loves it
Customer service is excellent! I’ve called a few times with questions & every representative was very nice & helpful. The food comes in perfect condition & my dog loves it!
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