thisisaday.com Reviews
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2.9 / 5
Average user rating
21
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for thisisaday.com.
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thisisaday.com Reviews
Read real experiences from customers of thisisaday.com.
Brands may not incentivize or pay to hide reviews.
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Tevvin Adams
July 11, 2025
Worst customer support ever
I placed an order and after a month of it not shipping I emailed them for an update. Instead of updating me they cancelled my order. Worst customer service ever.
Sucaad Article
May 31, 2025
I like to work company honestly i study…
I like to work company honestly i study accounting and finance also graphic designer and designing clothes
Alex Thomson
November 22, 2024
I love my shirt but shipping was much longer than expected
I hesitated to buy something at that price point online, without being able to touch or try it on. My top arrived and I love it! It fits well and the style is trendy and comfortable. It did take a long while to get here, though. I am in Canada and I found the estimated shipping date during the purchase misleading. It sounded like the item would ship in a week and here we are used to shipping only taking a few days. I was hoping to wear my shirt for an event, but instead, it arrived multiple weeks later. The lack of communication during that time was also disconcerting, I started wondering if this was a scam. It was neither here nor there, but kind of odd at that price point.
Anna
November 29, 2023
Customer Service Rocks
Due to a size issue, I needed to return a pair of pants. I could not print a return label since I had moved to a different state and my printer was slated to arrive after the due date for returning arrived.Miranda, in customer service, replied to my query with a well thought-out, personal reply. I followed her instructions and was able to easily return the garment.I have several pieces of clothing from A Day and love their quality and style. My interaction and communication with Miranda makes me want to order from this company even more.
Elisabeth
October 27, 2023
I live in these pieces
I live in these pieces. The trousers are sharp looking and unbelievably comfortable for long days. I love thé tops which are great looking and don’t need ironing. An amazing capsule wardrobe for travel. Shipping and returns to the UK is streamlined and easy.
Miri
October 5, 2023
untransparent with supply chain and very synthetic feel
I think this is a classic case of a brand that claims to be sustainable and does not live these values seriously. ‚fabric produced in italy.‘ The only information about the origin that I found on the website, without much effort. then it says on the clothes designed in ny, produced in portugal and the delivery came from NY. a sustainable nightmare. so that despite the high price of the clothes and my disappointment on quality, I have renounced a return. additionally, or for me even the worst part, the naming ‘technical silk’ is very misleading > it's a fully synthetic blend that doesn't really have a quality feel, provides a poor wearing climate and has to be washed after one wear. actually, properties that don't apply to silk throughout. for ‘outfit repeater’ they say, but whats the point if it smells after wearing even on a chilli day? the blouses look good from a distance but not on a closer look. happy I didn’t order more. that part of your synthetic blend is recycled does not make a brand sustainable. I guess I stick to thrifting.
JR
September 19, 2023
Nice brand, great support
I wear Aday every day now and it's comfortable, attractive, and easy. It's been expensive to be a customer and sometimes irritating to patronize when garments in my size are often out of stock in the colors that would be most flattering for my skin tone, but whenever I've reached out to customer support about an order I've gotten what I've paid for. They've stood behind their products and resolved any issues in a timely manner, whether I had a problem with a garment, applying a coupon, or just had a silly question. I've been substantially updating my wardrobe for the first time in about a decade and thus a little needy lately, but they've truly been just an email away and I appreciate that.
Amanda
July 10, 2023
I really love the clothes, but there's some things to know...
I really love the clothes, but the price point is a little high for the quality. The style of the shirts I bought are great and I love the fit. With washing, the front of the blouse got more of a gathered look along the snap lines. I don't mind this look, but it changed the modern feel of the top. I was considering returning one top, but the process seemed too complicated, so I kept it. That's worrisome if you do need to return an expensive item. I love the style of the something borrowed shirt so much that I will probably get it in another colour. Of note - the something borrowed shirt in white is only lined halfway which leaves the bottom of the shirt more see through and creates an odd effect. They don't show this in their online photos which seems a bit deceptive to me. Overall, there's good and bad with these clothes and I think the good overshadows the bad.
Isabella
January 3, 2023
Disappointing quality & rip-off returns
Really disappointed in the quality of the product. I asked for the everyday white shirt for Christmas, the material isn’t as premium as you’d expect from £180! And it runs small. On returning (after already paying £8 for delivery) you have to pay £20 to return on top of the postage costs! What a joke for such a disappointing product.
Anna Bortsova
December 5, 2022
Good quality
Good quality, lightweight clothes.I own a dress, trousers, a shirt and some tops. The high price point is the main reason for not shopping there more. I'd recommend aday for warmer weather travel wardrobe.
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