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Join 548+ users reviewing Thursday Boot Company. Read verified ratings and real customer experiences on thursdayboots.com before you order.
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3.4 / 5
Average user rating
548
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for thursdayboots.com.
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Read real experiences from customers of thursdayboots.com.
Brands may not incentivize or pay to hide reviews.
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Jennifer
April 5, 2026
I love the way the low top sneaker looks and the quality. I get tons of compliments on them; however, they are extremely uncomfortable. They are not true to size. They are very narrow. It’s unfortunate, because I love the way they look.
Patrick L.
April 3, 2026
The Casa Moto boots and the Racer jacket are excellent. The customer service was also very responsive and quick to reply. I would definitely recommend them.
Mark Dawson
April 3, 2026
Thursday boots was generous enough to help me with a fast exchange making my purchase a stress-free transaction. Highly recommend. Thank you, Thursday!
Scott Hudson
April 2, 2026
A 2 because they look good. May be the most uncomfortable shoe I have ever had the displeasure of paying $140 for. They hurt my toes, my arch, my heel and my feelings all at the same time. I am glad I fell for the Thursday Boot social media hype for $140 instead of $300.
Jacob Jacobsen
April 2, 2026
Expensive shoes of poor quality. Coloring peel off right away. Black splotches. Snooty customer service
Kyle
April 1, 2026
Avoid - I purchased a pair of shoes from Thursday and not only did I receive a different model of shoes entirely, but they were also damaged. Customer support completely ignored/refused to engage in the fact these were a different model, and said the markings on the shoe were “cosmetic only” and “would not affect the wearability of the shoe”. After much back and forth they said they’d offer a refund if I paid for shipping - a complete farce of a company.
Nicole Gluck
April 1, 2026
Had an issue with breakage on a pair of boots and customer service was so kind and accomodating and sent me a completely new pair of boots for free! Thank you Laura!
Catriona Maccallum
March 31, 2026
Boots were far too small despite using the size guide. The returns process took 6 weeks to get my refund and then 25% of it was deducted - buyers beware if you're buying from the UK and things don't work out - you will only get 75% of the £value back
Richard Camp
March 31, 2026
I like the style of boots/shoes and customer service has been fairly responsive. However, Thursday's value of cost-effective production seems to have gone too far for me as I have realized that in my Cadet and Executive the stitching of the toe cap sits well back from the end of the structurally rigid part of the toe cap. It's really in the vamp. I don't know if this is a design decision that I disagree with or poor quality control. Effectively the toe cap is guaranteed to crease in these shoes which is not desirable. Not a huge issue in a rugged and resilient Tobacco Cadet, but a significant issue in a dress shoe Brandy Executive. This is not an issue in my Captains (so not all Thursday Boots are made this way) nor other cap toe shoes and boots that I own.
Keith Krey
March 30, 2026
Purchased the Cadet boots in January '26. They look great and you can tell the craftsmanship is top notch. I was excited to wear them, only to have the left boot rub my big toe until I could barely walk. So, I thought 'let's break them in and it will get better'. Nope. I think that it is the basic design of the boot which has a rounded/short toe. I even took them to a cobbler to have the toe stretched. To no avail. The cobbler said that I could bring them back and try again, and I will. But, I'm pretty much stuck with $200 shoes that I can't wear. Buyer beware. I really wanted these to work out.
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