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3.8 / 5

Average user rating

87970

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for ticketmaster.com.

Score

3.8

out of 5

Good

88.0K Reviews

5

54%

4

10%

3

9%

2

6%

1

21%

Brands may not incentivize or pay to hide reviews.

ticketmaster.com Reviews

Read real experiences from customers of ticketmaster.com.

Brands may not incentivize or pay to hide reviews.

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A

Aisa Anthony

April 14, 2026

DC Young Fly Event

Thank you for asking me to share. I enjoyed myself. The venue was clean and hospitality great. Security was of the utmost. I will definitely visit again.

R

Rosemarie

April 14, 2026

Ticketmaster site easy on seniors to navigate!

Very easy to choose a date, time and pay for tickets on the Ticketmaster site. Also, very easy to retrieve tickets at show time, even for seniors! Good experience..thanks!

P

Parking.com Customer

April 14, 2026

Entertaining from the beginning to the end

This is our first time seeing this show, we were impressed and entertained.We absolutely loved Hairball and had an amazing time.I wished they could’ve done more Queen songs. Nevertheless, we definitely recommend this show.

A

Akweta

April 13, 2026

No issues with walking or getting to my…

Ordered my tickets and walking in and showing tickets was easy and quick.No problemWith our seats and overall a great experience

J

Janice Berry

April 13, 2026

The cost of parking is always extremely expensive for African American venues. ys…

The cost of parking is always increased; price gouging occurs when there's an African American event. Tamela and David Mann should have performed a skit as Mr. Brown and Cora. Would have preferred a local gospel comedian instead of the Mann's son trying to be a DJ @ the beginning of the show. Not a fan of Shaunie and Deion/Keion Henderson. Was expecting one-two of Tamela's latest gospel songs.

T

Tim Tingstad

April 13, 2026

Angry that we were not able to go…

Angry that we were not able to go directly to the Michigan Theater to purchase advance tickets without the exorbitant fees.

D

DI-C

April 13, 2026

ticket fees too much

if the ticket fees added to the cost of the tickets were not so much

C

Col Austin

April 13, 2026

Ticketmaster and their policies are borderline fraudulent.

Everything was fine until they dropped prices on tickets, to the point that we paid 50% more for tickets than people around us and IN FRONT of us. I didn't realize the difference until the day of the concert. Ticketmaster basically tells me tough sh*t, take it up with the event organizer at the venue. There should be laws against this fraudulent practice.

C

customer

April 13, 2026

Every thing went great from buying…

Every thing went great from buying tickets to useing them

R

Ronald Robinson

April 13, 2026

Just keep doing what you’re doing!

Just keep doing what you’re doing!

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