timhortons.com Reviews
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2.4 / 5
Average user rating
3003
Total reviews
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timhortons.com Reviews
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Roger Chilette
April 10, 2026
worst service ever
worst service ever, always... They went downhill in 2020 and is getting worst.. NO NAPKINS, NO BAG FOR GREASY BREAKFAST SANDWICH... I ordered two different sandwiches and she almost threw them at me and when I asked, which one is which, she replied, "I DON'T KNOW"! and slammed the window shut...
KH
April 6, 2026
was ok but not as great as I thought it…
was ok but not as great as I thought it would be
Carolyn Vandewater
April 3, 2026
Black coarse hair baked bun 🤢
Black coarse hair baked right in my bun. I have spoken several times with head office and manager from the port hope Ontario Tim Hortons. I am so tired of telling and retelling my story. Tim Hortons has shown me they absolutely so not care or take their customers seriously...shame on you. This is a health regulation issue. That will be my next call.
Mary Wilson
April 3, 2026
The marketing is terrible
The marketing is terrible. It drives me crazy with the language they use. With the new maple butter glazed donut and the geniuses say that their CONSIOUS was saved or preserved. How do they not realize that it even sounds wrong. AND the opposite of that is UNCONSIOUS . The same as people saying something was so fun. It's so MUCH fun. I'm a senior and it isn't that it's old school or that I'm right, it's annoying is what it is. This generation is rude enough as it is and if it is an older individual that is doing this, then you need to smarten up and not be your employees BFF or go with the times.
TRACEY K
March 29, 2026
The staffing on weekends has been…
The staffing on weekends has been terrible. 1 person in front of me and it took 20 minutes to get a coffee. They have to do something, this is every weekend. Its very frustrating
Wilhelm
March 25, 2026
Visiting my home town & decided I'd try…
Visiting my home town & decided I'd try a Tims again after a long absence. Major Kudos to Tim Hortons @ 1511 Hwy 35, Nipawin, Sk, Canada!!! For the FIRST TIME IN YEARS I was able to place an order in English (SHOCKED!!!); note the clerk understood what I was ordering AND have it handed to me 100% CORRECT!!! I'd have given a 5 save for clerk upselling more than I expected to pay. $2.49 hashbrown?..... SERIOUSLY??? Here's hoping other locations will note this & ONLY HIRE THOSE WHO CAN COMMUNICATE IN ENGLISH!!!
Stephen
March 23, 2026
Dont go ther i finish late at night i…
Dont go ther i finish late at night i sit with my m8 and we got parking tickets 80.00.....each.....so either the own the car park ..or they knowingly no it's a private car park.
PB
March 17, 2026
ROLL UP THE RIM CONTEST PRIZES ARE ALMOST NON EXISTENT!
I usually look forward to ROLL UP THE RIM CONTEST, but this year Tim Hortons is getting so bloody cheap with even the basic prizes which is really pathetic in my opinion!I have patronized my local Tim Hortons franchise several times since the latest ROLL UP THE RIM CONTEST began and all that I have won is one measly reward of a free coffee! All the other times were "please play again"!Tim Hortons is really good at jacking up their prices (especially on steeped tea I might add!) BUT when it comes to lack of even basic prizes in ROLL UP THE RIM Tim Hortons wins the cheapskate award for being so chincy!If they are going to be so frickin cheap, they might just as well cancel this stupid ROLL UP THE RIM CONTEST PERMANENTLY!Being so cheap with even basic prizes is a real slap in the face to your loyal customers!
FERDINAND BELLAVANCE
March 17, 2026
I am a customer off Tim Horton
I am a customer off Tim Horton in tilbury ont ,Canada, i visit 3 to 4 time a week, around 6.30 Am, I am very disappointed that this place allows ( this very bad language inside, there is a bunch off guys sitting at the same table, around 6.30am, and the F ××× language never stop, It is so disrespectful to the ladies here. Someone needs to take responsibility here, to not allow this, it is real bad, I have been coming here for about one year, I have never see anything this bad, it my hope that the owner of Tim horton do something about, perhaps a big sign will help, I am not Someone that want to complain, but this is so bad,
GRAHAM BUCHAN
March 17, 2026
Tim Hortons used to be awesome...
Tim Hortons used to be awesome...They struggle now with staff...language issues....quality ...No Roll up too win cups for few days..5 days left and they say they are done..Still advertising it though...Very poor....I thought they were better...So Sad !!!!
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