todaytix.com Reviews
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4.6 / 5
Average user rating
5782
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for todaytix.com.
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todaytix.com Reviews
Read real experiences from customers of todaytix.com.
Brands may not incentivize or pay to hide reviews.
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D Avery
April 13, 2026
Above and beyond
The service was great Finnian took care of my issue and made sure it was solved. I appreciate him keeping me informed and making sure everything was taken care of. Thanks
Angie
April 12, 2026
The multitude of voices from one…
The multitude of voices from one person…. Enjoyed watching and listening- thanks
KATHLEEN CAULFIELD
April 12, 2026
Easy to use
Easy to use, and best prices.
Catherine Fournier
April 12, 2026
Easy process after downloading the app.
Easy process after downloading the app.
Sandy Donnelly
April 12, 2026
My husband and I are elderly theater fans.
My husband and I are elderly theater lovers and for our 63rd anniversary I wanted to surprise him with tickets see Death of a Salesman that has received rave reviews. Alas we no longer life in the city so I couldn’t go to the booth I relied on in Times Square twenty years ago. However I found your web sight and ordered two matinee tickets for 4/29/26 yesterday and luckily add Ticket Protection to my purchase. As fate will reign my husband had another episode of his heart condition. I tried to navigate your on-line cancellation process to no avail. I finally found Cheyenne in your customer support system. When I told her of my dilemma she immediately took action with compassion, empathy and understanding.She not only processed my refund but took the next step and wished us well and offered sincere thoughts for wellness. The world needs more Cheyenne and you are a very fortunate company to have someone of her quality and compassion who takes the next step and cares about your customers.I can’t thank her enough.
S. A. S.
April 10, 2026
TodayTix has terrible customer service
TodayTix has terrible customer service. They make it extremely difficult to obtain your ticket, even after paying a large amount of money for the event. If you do not download their app you cannot obtain the ticket until 24 hours before the event, even if you bought the ticket months in advance. It is all a way to pressure people to use their app. I have been attending theater and cultural events in NYC for over 30 years and have never had as negative an experience with any ticket purchase or any related company as my experience with TodayTix.
Jane
April 9, 2026
TodayTix is the best
I was so impressed with how TodayTix handled my problem. I am so glad I use TodayTix for purchasing tickets . My problem was resolved quickly and with understanding.
Jane Wybrew
April 8, 2026
It was the first time to book tix…
It was the first time to book tix tickets and I panicked slightly because I could not access the bar codes. However Alex and Finnian were very helpful and I am very grateful for their support. Thankyou so much. I’ll recommend others to Tix . We do however have tickets very high up in the theatre. Perhaps next time I can arrange to be closer to the stage. Many thanks Jane
Gianella Grisi
April 8, 2026
thanks MicChael!
I made a mistake and bought tickets for another country and Michael helped me with the voucher.I ve lost 20% of the payment but luckly!! te 80% was refundtks!!
Capri Ho
April 8, 2026
Great app and helpful staff
I have used this app for years and have had a great experience. Before the last play I saw, the venue changed seats after I had booked which ended up being a worse view, so Sam at todaytix sent me a voucher for half of what I paid for the tickets. Highly recommend.
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