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1.4 / 5
Average user rating
162
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for toffs.com.
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Read real experiences from customers of toffs.com.
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Frel
April 10, 2026
Scam !I had ordered great products from them in the past but they clearly are having big issues and have resorted to scamming people. I ordered two shirts in November and still have not received my order, they are now claiming the order was “lost”. I have not been refunded.I have sent a total of 10 emails and before receiving a reply.Avoid at all cost.
Anon
April 10, 2026
THE OLD FASHIONED FOOTBALL SHIRT CO LIMITED has been in liquidation since 2025.Their address is now in Essex, the 0191 telephone number does not work, try it.I don't know who is running this website now but it is not what it was in pre 2024.Please avoid, they are saying they are based in Glasgow on one page on their website whilst retaining their old Newcastle address elsewhere on their site.You have been warned.I used to buy loads from them but don't trust this zombie resurrection.
customer
March 27, 2026
Dont buy from this company, its Toffs and uksoccor I have ordered two of the same tops from these companies, I have not received any and not received my money back, I even paid for next day delivery and they said two to four week waiting...absolutely shocking
Gavin Hershaw
March 27, 2026
Order placed for a personalised football shirt as a Christmas gift that was never received. Follow up enquires were dismissed claiming standard timelines for completion of the order which were not consistent with those advertised on the website. Order was not fulfilled 3 months after being placed, the company did complete a refund, only after this was requested.
David
March 16, 2026
Bought a couple of old-fashioned football shirts a few years ago and they were a bit expensive but okay quality. The biggest issue was that the fit was too big - I ordered M but they fit like an L.Thought i'd give them another go and ordered a sweatshirt for £65 (inc P&P) at the end of Feb. Thought I'd try and order an S in the hope it would fit like an M. I received a confirmation email immediately, but nothing since. I emailed for an update, but this was ignored. I have since emailed asking for a refund.The company has been around for a while and been advertised in reputable media so I didn't bother checking recent reviews. I now wish I had read up on them as I have little confidence in receiving anything at all, let alone anything of decent quality.Wish I hadn't bothered. AVOID!
Paula B
March 5, 2026
Misleading. Ordered two retro football shirts. One is a poor imitation of previous Toffs purchases, the other is something that could have been bought on a market for a fraction of the cost.
mark DRABWELL
February 20, 2026
Shocking non existent customer service.
WAKEFIELDGENT
January 31, 2026
I ordered a retro Eusebio shirt on 12th December and wasn't aware they have a 4-6 week lead time.The shirt eventually arrived on 9th January.However the shirt was missing the printing on the back! I had to pay to return it and I have now received a new shirt. 7 weeks to get it isn't great. They did reply to my emails though.The shirt is great quality and I'm really pleased with it. It just took a while to get here!
Mike
January 29, 2026
I ordered a shirt in December and it came before Christmas. Unfortunately the number on the back wasn't straight. I emailed Toffs on 27th December with photos of the shirt and have only received one reply since saying they will look into it. Absolutely appalling service, and reading the reviews on here, I certainly won't be ordering from them again.
Jane Mclaughlin
January 24, 2026
Terrible I ordered a Scotland shirt for xmas It was super lateI emailed asking why as why and was told is what it is these tops take time .It finally arrived poor poor quality and dodgy zip andGuess what no badge It was just a cheap china top that they forgot to sew the badge onI got a send it back ( at my expense ) and they would swop it !!! No apology no accountability It took weeks to get a reply to try and get a return paid 7 emails all either not answered or deflectedFinally they agreed if i post they would refund Posted with trackThey received the top backTwo more weeks of emails That was only answered once saying 5 working days I've recieved a refund for £45 So im down £15 No replys at all now Do not use this company They are beyond bad
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