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4.5 / 5

Average user rating

9679

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for tokyotreat.com.

Score

4.5

out of 5

Excellent

9.7K Reviews

5

79%

4

14%

3

2%

2

1%

1

4%

Brands may not incentivize or pay to hide reviews.

tokyotreat.com Reviews

Read real experiences from customers of tokyotreat.com.

Brands may not incentivize or pay to hide reviews.

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J

Jo-Arne Bjørnstad

April 3, 2026

Playing at being trustworthy.

They are completely unserious. I payed for a year long subscription, and after three months I removed payment options, because one year would be enough.Since, they have held back the march box, and likely also the april box. I have not received a refund, and it was not possible to send a ticket in their app Itchigo.Do not purchase from them.

A

Aryam Al Rashidi

March 29, 2026

Heartfelt Appreciation for Tokyo Treat

We extend our sincere thanks and appreciation to the Tokyo Treat team for their generous support and outstanding efforts, which have greatly contributed to our success and added real value to our experience.Your collaboration and professionalism reflect a spirit of commitment and excellence, and we look forward to many more fruitful partnerships and shared achievements in the future.With heartfelt gratitude and appreciation.

M

Matt Jolly

March 28, 2026

So excited when the new box arrives!

The box is packed full of treats and there is always a few stand outs that are amazing. The brochure is always interesting and its so exciting when the next box arrives. Thank you TT 🥰

A

Alixandra Mellon

March 27, 2026

Had lots of snacks

The company is super nice and they both packed and sent my snack box in a very timely manner. The snack box was filled to the brim and had a booklet that told you about Japan's culture and about the snacks that you get in the box.

J

Jared Scheer

March 24, 2026

Tasty snacks

Tasty snacks. Big variety. Pretty packaging.

C

Christopher

March 24, 2026

Honestly worth it

Although my box arrived a little later than I was hoping for, its honestly worth it, the food inside is lovely and has a massive variety for you to try and there is an included book that lets you know what each item is as well as their ingredients so that if you are allergic to anything you will be able to avoid those items

N

Natasha Young

March 15, 2026

Scam

Scam! They make it incredibly difficult to discontinue your subscription, mislead into thinking you have cancelled, give no warning and deduct directly from your account. Customer service no help. If you were interested because you could try for 3 months before full subscription BEWARE! They will make it impossible for you to leave at 3 months.

K

Katrina

March 12, 2026

First time opening up the treat box and…

First time opening up the treat box and i was not disappointed, lots of variety 🙂. I cant wait to open the next one. Being able to experience and taste the variety of snacks that Japan has to offer is amazing 😊.The snacks were very well packed and delivered quickly.Thankyou 😊

A

Amy Guinan

March 11, 2026

Look forward to what is in each month's…

Look forward to what is in each month's box! Great way of sampling items that would not be available to acquire locally.

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Georgia Kimberley Jackson

March 10, 2026

I really thought I would get a plush…

I really thought I would get a plush with my box as the ads that would pop up said I would but if you read the fine print it's for the 3-12 month subscriptions which no one can afford nowadays.

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