toolstop.co.uk Reviews
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Join 31,984+ users reviewing Toolstop. Read verified ratings and real customer experiences on toolstop.co.uk before you order.
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4.8 / 5
Average user rating
31984
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for toolstop.co.uk.
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toolstop.co.uk Reviews
Read real experiences from customers of toolstop.co.uk.
Brands may not incentivize or pay to hide reviews.
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Mandy Lee
January 10, 2026
The products are excellent
The products are excellent, prices are unbeatable, and delivery is incredibly quick.
jon boy
November 10, 2025
Very poor service.
I ordered and payed for on the 3rd of November, for a pair of Roughneck 35-602 colt 600e trestles.I received a dispatch email on the 4th to say they were on the way .I contacted you on the 7th to see where they were to which you replied " confirm your address so we can check tracking"?well if you had dispatched them surely you would know that?I have messaged you 4 times via B&Q market place and you have not got back to me once to let me know the score.Not more than 20 minutes ago I received an email from B&Q telling me the trestles had been returned because of damage, how can they be returned when they have not ben delivered?And I will get a refund in 14 days Absolutely no correspondence from you at all.Appalling customer service.Have advised B&Q to remove you from their market place.Had you of let me know what was happening all would be golden.
Gaza
September 11, 2025
Exactly what I wanted at great price &…
Exactly what I wanted at great price & quick delivery so no more
Ghost
September 8, 2025
Quick efficient and great customer…
Quick efficient and great customer service 🙂
Steve
September 4, 2025
Four day delivery
Ordered due to it's next day delivery for an urgent order, but delivery was not received until four days later, including an attempted delivery at the wrong address. Not the fault of toolstop, but the delivery service they selected on this occasion was not appropriate for the speed they promise on the website. Four days is fast in the grand scheme of things, but then the text/expectations should match reality.
Martin
August 7, 2025
Great products and great prices
Great products and great prices, super fast delivery.
customer
August 2, 2025
Excellent price and delivery
Excellent price and delivery
Sheba Pullar
July 7, 2025
Quick delivery
Quick delivery parcel was well wrapped but a bit heavy to handle but I suppose that kept the cost down definately happy to use you again
Matt
July 5, 2025
All round good experience
Excellent price for the tool I needed, and fast dispatch and delivery, with great tracking.
Andrew Davidson
June 30, 2025
Stressful shipping
The tool seems ok and the price was fine. But the next day delivery was fraught. The problem seems to be that Toolstop has switched from using DPD to APC. The latter uses independent couriers for the final delivery and, in my case, for SW London, this meant Streetwise Couriers who are hopeless. Instead of the next day, I got the tool in four days and that was only by going to the depot to collect it. This was quite stressful and time-consuming. Also, there was no additional packaging -- they just put a shipping label on the tool's box. One end was crushed and so this might damage some devices.
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