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Join 356+ users reviewing Transparent Labs. Read verified ratings and real customer experiences on transparentlabs.com before you order.
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4.6 / 5
Average user rating
356
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for transparentlabs.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of transparentlabs.com.
Brands may not incentivize or pay to hide reviews.
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Todd Macklin
April 13, 2026
Off the charts…thank you!In an era where customer service is all but gone, you killed it!
Dimitris
April 12, 2026
The support was great but unfortunately protein powder products couldn’t be shipped to Greece.
Junk innatrunk
April 12, 2026
Excellent Customer service with a quick clear response.
tom welling
April 9, 2026
I had an outstanding experience with Transparent Labs, particularly with their customer service. Their team was professional, responsive and went above and beyond to ensure my concerns were taken care of. What impressed me most was the genuine care they showed. They treat their customers like family!
Vincent Clarke
April 9, 2026
Awesome customer service. Had a problem where i could not get my delivery because it required a signature and product was stuck at the fed ex facility as i work during the day. Transparent labs sent a replacement immediately to an address that worked for me. Great customer service.
Marc
April 9, 2026
Had an issue with an online order. The customer service team did a great job at supporting me and helping me correct the situation. Great products, great customer service. Staying a loyal customer
Daniel Stanberry
April 9, 2026
I’ve been a customer of TL for a while now. Not only are the products great and effective, but the customer service is head and shoulders above the rest.
Shah Fahad
April 9, 2026
I ordered protein from this website but it's restricted in my country and couldn't get a chance for checking. That's why I requested for a refund and they responded within 24hours and processed a refund. I'm very happy with their service
ridebmxaol.com
April 9, 2026
I have a subscription for their bulk black pre workout and I was getting the sour gummy worm flavor and decided to switch to the blue raspberry but when I went in to order it early the flavor had switched to watermelon peach without me noticing and I accidentally placed the order. I ended up reaching out to customer support right after but it was after 5pm so they didn’t see it until the morning and because they ship stuff out so fast they didn’t have a chance to catch the order before it shipped. They ended up giving me the options to send it back for a full refund to my card or keep it and they will give me store credit to purchase the blue raspberry. What an amazing policy and the person I talked to was super helpful and friendly. I highly recommend this company and the bulk black pre workout is amazing. Far better than any other preworkout I’ve tried and I’ve tried a lot
Rafael Altmayer
April 9, 2026
Great product and customer service. They will always make things right. Highly recommend!
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