travisperkins.co.uk Reviews
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4.0 / 5
Average user rating
4523
Total reviews
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travisperkins.co.uk Reviews
Read real experiences from customers of travisperkins.co.uk.
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Mr Rudman
April 4, 2026
Excellent customer service
I have been dealing with Barry branch. I have respect and praise for all those I have dealt with starting with Manager Steve Vaughan who has been professional, polite, helpful, available and very efficient with enquiries and quotes etc. Lewis, is one of the most helpful delivery drivers I have come across. Always willingly to help and support in placing of materials. He is providing excellent customer service. The yard staff Paul and George are also most helpful and deserve a mention. The whole team at Barry are a credit to the company and I hope their directors appreciate and recognise what a good team they have in them.
Jacky
April 4, 2026
Are you serious?
Having ordered some fence panels. posts and crete I was offered a delivery option. The posts and crete were delivered on time a few days later. I was handed over to a third party for the fence panels who contacted me and said they would let me know when they would be delivered. Then I waited, and waited, and waited. After nearly a fortnight I phoned to be told the delivery was due in another two weeks. I am not sure how any company can expect someone to order and wait the best part of a month for delivery. I ordered from Wickes who gave me a next day delivery option and they arrived first thing the next morning. The only good thing I will say is that Travis Perkins cancelled my order and reimbursed me promptly. I won't use Travis Perkins again.
Paul Lillywhite
April 1, 2026
What can I say the staff at Travis…fantastic time
What can I say the staff at Travis perkingTrowbridge Wiltshire thay are very very helpful at all times when needing help with thing's .Thay are a great team and always very grateful with the help thay give at all times.And a special thanks to RICHARD MOLLOYtop man for helping me over the phone with materials.
Paramjeet Singh
April 1, 2026
TP customer service …
I gentleman who is prompt and well mannered, always willing to help , Good natured.
Brian
March 31, 2026
Great Service
I popped into the Tewkesbury branch to ask about topsoil and delivery. The two sales persons I spoke with were very pleasant and answered all my questions. They even escorted me to the bottom of the yard to show me the topsoil I was interested in. Once I had decided to order, they managed to get me a delivery slot for that afternoon.The delivery communication was great. I received a text to say when my delivery slot was, and then received another text when I was the next stop for the delivery driver. I could track his journey using the link provided and was outside when he came around the corner. The driver (Jeremy) placed the bags exactly where I wanted them and was very risk aware with regard to where I needed to be standing as he operated the crane mechanism.All in all extremely pleased with the level of service.
Ray
March 31, 2026
Travis perkins south woodham , excellent customer service
I went to the South Woodham ferrers branch, i needed a small piece of copper pipe , a off cut if possible , as the piece i wanted was about 12” long for an outside tap , the young man looked under the counter , and found a piece , and gave it to me , no charge , thankyou to him and his manager , EXCELLENT CUSTOMER SERVICE , 5*****
Gail Evans
March 30, 2026
Exceptional customer service Rhondda branch
Exceptional customer service at the Wattstown branch in Rhondda - from initial inquiry, then ordering, right through to delivery. It has and continues to be genuinely seamless. Each member of the team at this branch, have exceeded expectations. Nothing has been too much trouble, even my numerous calls and questions about what are the best materials to use, right through to the drivers advising me where best to put the endless deliveries on site.Great service, team and products - thank you. ☺️
S M
March 30, 2026
Shocking. Would avoid to avoid disappointment!
Shocking! Ordered a floor sander to hire online for a specific date, waited in, no communication, rang the store, got told I would get a call back ...nothing! Really good customer service.... NOT!!
Fiona Tompson
March 30, 2026
Swift repair and delivery
I recently hired a breaker which needed repair. Everyone at Tiverton branch was very helpful, especially Amanda in Tool Hire. Thank you for prompt, efficient and expert service.
Steven Barrett
March 28, 2026
Well done the staff at Brighouse West Yorkshire
Well done the staff at Brighouse West Yorkshire for their really friendly cannot-do-enough-for-you attitudes. We popped in on the off chance they would have the capping we needed for a small garden wall. After explaining what we were doing they advised buying some Sandstone Paving slabs then chopping them up (I have a stone grinder). They even loaded the stuff into the boot for us too. From counter staff to the yardmen they are a credit to the Company, well done.
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