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trilogystores.co.uk Reviews

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Join 405+ users reviewing Trilogy Stores. Read verified ratings and real customer experiences on trilogystores.co.uk before you order.

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4.2 / 5

Average user rating

405

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for trilogystores.co.uk.

Score

4.2

out of 5

Great

405 Reviews

5

72%

4

5%

3

3%

2

3%

1

17%

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trilogystores.co.uk Reviews

Read real experiences from customers of trilogystores.co.uk.

Brands may not incentivize or pay to hide reviews.

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M

Monica K

April 8, 2026

10 days and no update on sending the…

10 days and no update on sending the item. Called and was told would be sent yesterday. Nothing. Called again a couple of times and left voicemails. Still no communication. Called again. No one seemed to know about the order. After several calls was told the item has been lost and I would be refunded. Shocking service - both the error and the fact that it was left to me to keep chasing. Our local store is great. Shame about the online service.

A

Alex

February 7, 2026

Great service

Lovely staff

L

Lorena

January 5, 2026

Never got the order confirmation via…

Never got the order confirmation via email, just a credit back to my account with no other details.

C

Christie Ansell

January 2, 2026

Old fashioned boutique shop.

The quality of clothing is great.Online shopping is easy with quick delivery.I’m always pleased with my purchases.

S

S Turner

January 2, 2026

Always a pleasure to shop at Trilogy

Always a pleasure to shop at Trilogy. Special mention to lovely staff in Wimbledon village!

K

Kathryn

December 10, 2025

My go-to retailer

Fantastic range of products and consistently excellent service from Trilogy Stores.

J

Jennifer

December 2, 2025

Always a great experience.

Always a great experience.

K

KC

December 2, 2025

I was delighted with my purchase

I was delighted with my purchase. A high quality and stylish jacket that was reasonably priced.Customer Services were polite and responsive.

G

Gina Purcell

December 1, 2025

Makes such a difference having face to…

Makes such a difference having face to face stores. Also you see a lot more in person that you miss online.

S

Sue

December 1, 2025

Love Trilogy!

Love Trilogy!Great range of clothing, amazing denim selection.

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