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Join 405+ users reviewing Trilogy Stores. Read verified ratings and real customer experiences on trilogystores.co.uk before you order.
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4.2 / 5
Average user rating
405
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for trilogystores.co.uk.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of trilogystores.co.uk.
Brands may not incentivize or pay to hide reviews.
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Monica K
April 8, 2026
10 days and no update on sending the item. Called and was told would be sent yesterday. Nothing. Called again a couple of times and left voicemails. Still no communication. Called again. No one seemed to know about the order. After several calls was told the item has been lost and I would be refunded. Shocking service - both the error and the fact that it was left to me to keep chasing. Our local store is great. Shame about the online service.
Alex
February 7, 2026
Lovely staff
Lorena
January 5, 2026
Never got the order confirmation via email, just a credit back to my account with no other details.
Christie Ansell
January 2, 2026
The quality of clothing is great.Online shopping is easy with quick delivery.I’m always pleased with my purchases.
S Turner
January 2, 2026
Always a pleasure to shop at Trilogy. Special mention to lovely staff in Wimbledon village!
Kathryn
December 10, 2025
Fantastic range of products and consistently excellent service from Trilogy Stores.
Jennifer
December 2, 2025
Always a great experience.
KC
December 2, 2025
I was delighted with my purchase. A high quality and stylish jacket that was reasonably priced.Customer Services were polite and responsive.
Gina Purcell
December 1, 2025
Makes such a difference having face to face stores. Also you see a lot more in person that you miss online.
Sue
December 1, 2025
Love Trilogy!Great range of clothing, amazing denim selection.
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