typo.com Reviews
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2.1 / 5
Average user rating
120
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for typo.com.
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typo.com Reviews
Read real experiences from customers of typo.com.
Brands may not incentivize or pay to hide reviews.
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Christy Smith
January 10, 2026
Why fix what was not broken?
I have bought Typo weekly A5 diaries for 6 years, as I like to be able to see my whole week at a glance over a double A5 spread. This year however, the entire week is on the left hand side ie. 1 A5 page for an entire week - which only leaves 3 lines per day - certainly not enough space for a full day's appointments.Also, the day/date information is printed in a small font and light ink, which makes it much more difficult to quickly and easily locate the day you're looking for without glasses.The entire right hand page is blank, which I feel is an unnecessarily large allocation of space, given that the purpose of the diary is for planning rather than as a journal.There are also far fewer blank pages for notes at the end of the diary, which is very disappointing.The older formats where the week was spread across 2 A5 pages, with an extra blank page at the end of every month was SO much more practical.I truly hope next year Typo revert to the format from years gone by.
Ewa Kornecka
January 2, 2026
They lost my order and didn’t even…
They lost my order and didn’t even inform me, sent me rate the product I never received,tried to contact them after informing me the parcel was lost in transit and then send me automatic respond that cause of no contact they closed the case(even I sent them e mail straight away and they closed case without informing me about any refund)
Nina
January 1, 2026
Significant decline in quality
I’ve purchased Typo diaries for many years due to their consistently high quality. However, the 2026 diaries are a significant step down. The cover feels less durable, the paper is thinner, and there are fewer pages at the front and back, which previously added to the diary’s charm. Sadly, this has put me off purchasing again.
Spenmo Tyme
December 8, 2025
Customer service is not good…
Customer service is not good…. Waited on hold for 20 minutes for an ai voice to hang up on me and tell me to visit the website…. No details of shipping on my parcel and past eta. Not a single update on shipping, no help from customer service, kind, but unhelpful.
Amie stocks
December 4, 2025
Terrible customer service
Terrible customer service! My order has not arrived and Evri who marked the item as delivered following me chasing it up as was stuck in delivery depot awaiting delivery! How convenient!!! I spent 6 and half hours waiting on live chat with cotton on for someone to respond even though it said wait time 6-11 minutes what they actually mean is 6-11 hours! Attempted to call on their telephone number on hold 22 minutes for an automated message saying basically they are pulling phone line as too busy!!! To be told we will send you an email reply to that tomorrow if goods still have not arrived - obviously 🙄 they not going to, anyway replied to email as goods not arrived and nothing no reply! It’s totally unacceptable and appalling customer service they should be ashamed! Be warned all read reviews before ordering as looks like I am not the only one in this situation!!
Kim Nelson
December 4, 2025
No customer service
No customer service. Missing items. Waited hours for the online messages, 30 minutes on call. Nothing!
Real Reviews
November 30, 2025
Amazing
Absolutely amazing website, easy to follow and to use. Good perks for members, and the clothes are of good quality and at a good price. Great for finding trendy clothes that don't break the bank
Zoe
November 26, 2025
Ordered several items back in September…
Ordered several items back in September for Christmas gifts. After 2 weeks of waiting, I chased an update for my order only to discover it had been damaged in transit (Evri) and nothing could be delivered. I was refunded after a lot of back and forth with the clunky chat bot. Typo never alerted me to the issue with the package.
customer
November 22, 2025
customer service non-existant
ordered over £40 of xmas decorations, the box arrived damaged and open, missing 2 ornaments and one damaged.tried to contact customer service online - waited nearly 2 hours and still being advised "someone will be with you in 15-31 minutes, 8 people a head of you". Their phone number is disabled and tells you that they've switched this off to allow for 24/7 support online.No one bothered with getting this sorted. never buying anything from this company again. shocking!
Mickey Mouse
October 10, 2025
SHAME ON YOU TYPO
My daughter went to the typo shop in Meadowhall Sheffield, there was a sign outside saying spend £25 and get a free gift, her being her spend £30 and when she asked for the free gift the assistant said sorry we ran out the other day!! Why put the sign back out then if you ran out days ago? Great tactic to get people to spend more than what they normally would. SHAME ON YOU for taking advantage. For this reason alone I will never shop there again after what they have done to my daughter and have strongly advised her not to.
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