unineed.com Reviews
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4.0 / 5
Average user rating
1367
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for unineed.com.
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unineed.com Reviews
Read real experiences from customers of unineed.com.
Brands may not incentivize or pay to hide reviews.
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Tina F.
April 7, 2026
5 star service. Thank you.
I’m giving a rating for a store called Glamstore. I ordered a lotion on walmart.com from Glamstore and it was lost in transit. They were really great about communicating with me, shipping out another lotion and keeping in good communication with me until the lotion arrived at my house. I really appreciate this very much. They were very kind and communicated very well. And they had no problem replacing the lotion that, not of their fault, was lost in transit on the way to my house. I want to thank them very much for this. And the experience that I had with this store for this purchase is definitely a five star rating experience. Thank you very much and have a great day!
GTP GeneralTripleP
February 12, 2026
Had a great experience communicating…
Had a great experience communicating with the UNINEED Limited Team! Very helpful, customer friendly and professionalism. My issue was sorted out in the quickest of times. Thank you UNINEED Limited Team/Christopher
Sharon Jeffries
February 6, 2026
Fantastic service
My order arrived damaged and I contacted Unineed immediately. They responded straight away and replaced the item instantly. Very impressed with this company’s communication and caring polite attitude. A huge thanks to Christopher in particular.
Joan
January 29, 2026
Great Price
Bought some Aveda products at a great price. Shipping time to the US was decent and customer service replied promptly when contacted. I plan on buying from them again.
mark McDonough
January 10, 2026
I recently received my parcel
I recently received my parcel, but when I opened it, it was empty. And courier who they used just put it on doorstep, didn’t even knock on door or leave a card to say it was on doorstep. Video footage will be shown if this is not sorted
Katie Clarke
November 12, 2025
Don't deserve the 1 star
Don't deserve the 1 star. Ordered 3 bottles of Vera Wang princess on shein as you are a merchant selling on there site and only 1 bottle was delivered. Still unresolved also as sheins customer service is disgraceful.
I'Jae Webb
November 5, 2025
I live in America
I live in America, and The Body Shop no longer exists here. I am so grateful that they were able to send me my favorite face wash for a decent cost and quickly. The delivery was also very secure as I received it through our public mailing system; so it was delivered straight to my mailbox. I will be purchasing with them again!
Carole Birnie
June 29, 2025
Excellent Buying Experience
I was buying 4 expensive jars of Elemis Pro-Collagen Marine Cream and was sceptical at first because the price was better than anyone else online and I had never heard of Unineed. I looked them up on LinkedIn and online and saw their head office is in an upmarket area of Glasgow (my area of the world). I read enough to satisfy me and went ahead with the order. I needn't have worried - I got order confirmations and follow-up emails as expected, and my order arrived quickly and in perfect condition. I hope they do well! Thank you Unineed. We all like a bargain.
Van
June 7, 2025
I bought 4 boxes of sunscreen
I bought 4 boxes of sunscreen. I opened one and used it a couple of times. I realized it was breaking me out and I sent it back. Now they want to deny me my refund because they said I damaged it. I didn't. I sent it to UPS intact. And not give me any refund because 1 product was opened. Mind you 3 are unopened. Horrible. I'm disputing with my credit card.
David S
May 20, 2025
Exemplary Service
Timely and personalised service and responses. Very accommodating to all requests. Great product range. A pleasure to deal with!
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