universalyums.com Reviews
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4.0 / 5
Average user rating
390
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for universalyums.com.
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universalyums.com Reviews
Read real experiences from customers of universalyums.com.
Brands may not incentivize or pay to hide reviews.
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Christian Peterson
April 10, 2026
The boxes you send are cheaply done and…
The boxes you send are cheaply done and product and customer service is absolutely Horrible. This company is a scam
Paul McDougall
March 23, 2026
First 2 boxes came within 4 days of…
First 2 boxes came within 4 days of each other. Their Customer Service does not care.
MASTER “The master” Knows
March 17, 2026
Low quality ans small amount for the…
Low quality ans small amount for the price Scam
umiman
March 11, 2026
Their support is beyond useless
Their support is beyond useless. They can't even accomodate basic requests like pausing because of travel. The past three boxes we've received have been terrible and very badly curated. Greece was literally half a box of breadsticks. Brazil was literally all the same brand of cheap sweets in different flavors. They kept talking about how Brazil would be full of chocolate, but the only real bar of chocolate in there was white chocolate with no cocoa. Pathetic. Don't waste your time with this.
Erica
January 26, 2026
Please dont waste your money!
I can't believe this place. Customer service is terrible and snacks are mediocre. What's worse is that you cant even leave a bad review on their site. They make you contact customer service first. Most people probably give up or never get access to leave a honest review if its not great, so satisfaction is artificially inflated. What BS.
Matt
December 12, 2025
Overpriced Boxes Made Worse By Bad Customer Service
My mom gifted me a 6-month subscription. It was a nice surprise, and initially, I was willing to overlook that one of the chip bags had popped open during shipment.However, shortly after she paid, they launched a "free cookie tin" promo. When we asked if they would honor it for the recent purchase... a standard practice for good companies - they refused. That rigidity turned me off.If you charge a premium price, you need premium support. Because their service was unhelpful, I'm less forgiving about receiving damaged goods. Interesting items, but not worth the high cost or the poor service."
Robert Miller
December 9, 2025
Threw me into a snack wrapper and then…
Threw me into a snack wrapper and then sent me to some random house in Russia. Someone ate me.
Shereta Smith
October 7, 2025
Family Bonding with a side of education fun
My grandchildren absolutely love getting the difference countries each month. We all sit together, my children and their family. We then rate each product of how we think it will be, we even sometimes listen to the music you can scan on the packet. Reading about the different products and getting a small taste of different countries is an education and fun experience for all ages. I 100 percent recommend this wonder adventure for families and friends as a bonding education experience. We are 6 months in an approve of this company!!
Geoffrey Jorden
October 3, 2025
Snack Around the World!
You can experience snacks from around the world without leaving your home! Almost everything we have received, we have loved. It's like taking a tour of the world without leaving the comfort of your couch!
Tina Parent
October 2, 2025
I love getting these snack boxes and we…
I love getting these snack boxes and we look forward to it arriving every month! Getting to try snacks from countries all over the world is a unique and fun experience! I highly recommend getting a subscription!
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